Communities Apprentice - Business Administration

Are you enthusiastic about data, including recording, analysing, and creating reports to identify opportunities for continuous improvement across the various teams within RRMS?

We are looking for an organised and proactive apprentice to work closely with colleagues in delivering a truly customer-focused service that makes a meaningful impact.

You will be a valued part of the dynamic Refugee, Resettlement and Migration service (RRMS), providing routine administration support within and across the service.

Apply now and embark on a rewarding career that values your skills offers opportunities for development!

Salary: £24,796 to £25,185 per annum

Contract Type: Fixed term 16 month apprenticeship. Final start and end dates will be agreed with the successful candidate.

Working Pattern: Full-time (37 hours per week)

Location: County Hall, West Street, Chichester, PO19 1RQ

Interview Date: week commencing 08/12/2025

This unique opportunity combines practical, hands-on experience with focused self-study, enabling you to develop both personally and professionally. Your apprenticeship will last 16 months, during which approximately 20% of your working week will be allocated to studying.

You will be required to attend workshops at the training provider's specialized training centre in Chichester.

You will undertake and complete various components of a Level 3 Business Administration. For more details about this apprenticeship, please refer to Business administrator / Skills England.

We will provide you with the flexibility and support to learn while you work, but you will need to have the commitment and dedication necessary to successfully balance your studies with your day-to-day role.

The role will offer hybrid working arrangements where at least 2 days per week based at a County Hall, Chichester will be required. Up to 3 days can be worked from home. Final arrangements to be confirmed with successful candidate.

Insight to the role

Our work in the Communities Directorate and any given day can often feel quite different from the next! There will be some key responsibilities likely to feature in this role, including:

• Completing all learning commitments in support of the apprenticeship programme.
• Focusing on data recording, analysis, looking at trends, creating statistical information/reports, while informing data led evidence to identify areas for continuous improvement opportunities across the varied teams within RRMS.

• Communicating with internal and external stakeholders regularly.
• Supporting operational and project meetings.
• Collaborating effectively within teams, offering thoughtful challenges, reflecting on experiences, providing constructive feedback, and respecting diverse perspectives.
• Undertake a variety of tasks efficiently and effectively across all teams within the service. This includes collecting and organizing data and management information, recording and updating records, maintaining electronic filing systems, and using programs like MS Word, Excel, and SharePoint.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Required qualifications and skills

• Five GCSE passes at Grade C (4-9) or above (including English and Maths) or equivalent vocational qualification or the willingness to complete Functional Skills qualifications in English and maths as part of the apprenticeship.
• Previous experience in following instructions to successfully complete a task, such as completing an assignment within the specified timeframe.
• Literacy and numeracy skills to interpret diverse written instructions describing tasks or conveying complex messages.
• Able to meet deadlines and utilize initiative to complete a variety of tasks or activities.
• Good communication and interpersonal skills to effectively exchange information with a range of audiences.
• Proficient IT skills, including Microsoft Office Suite and other relevant software and databases, as well as experience with photocopying, scanning, and internet research.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Rewards and Benefits

From flexible working (where possible) to access to our Employee Assistance Programme, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

A laptop and mobile will be supplied if applicable to your role. You will benefit from 25 days annual leave, rising to 28 days after 5 years' service plus the opportunity to buy additional leave and an excellent local government pension scheme

A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further Information

The reference number for this role is CPP001175

For issues or queries regarding your application please contact

How to Apply

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

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We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.