Clerical Officer

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Records and Land Charges are a small but dedicated team that carry out a variety of essential work within Coventry City Council. We undertake the statutory function of maintaining the Local Land Charges Register and providing searches for 3rd party solicitors on behalf of prospective property owners. The team also provides a centralised records and archive service, managing the storage and retrieval of a wide range of documents for Legal Services.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Based in the Friargate 1 building, you will undertake a full range of administrative and clerical tasks to support the varied work of the team. Responding to queries via telephone and e-mail, entering new and removing old charges from the register, and preparing searches of the register for our customers. You will also support Legal Services with the archiving and retrieval of Legal Documents.

We offer flexible working, competitive salaries, training, and progression opportunities in a supportive and friendly environment.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

We are looking for a friendly, positive and well organised individual who can demonstrate strong IT skills and be confident working with a range of IT packages, including Microsoft Office. They must possess good written and verbal communication, and a polite and efficient telephone manner. They must be able to work independently, organise and prioritise their own workload, and work flexibly with their colleagues to overcome daily challenges.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 29th July - 8th August

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies