Change Manager

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Transformation Team sits at the heart of the Council. We work collaboratively with services across the organisation and with our partners to drive large scale change and establish best practice. The Council's Transformation Programme is overseen and supported by our Leadership Team, ensuring that our work always focuses on the key priorities for our city, having the maximum impact in improving services for the people of Coventry and making best use of the resources available to us.

Our team is made up of change professionals, trained in APM (Association of Project Management) and we use a wide range of project management and stakeholder engagement approaches to deliver our programmes and projects.

We enjoy working flexibly, delivering creative solutions and a with culture that embraces change and innovation.

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

We are seeking an experienced Change Manager to help identify, shape and deliver the changes required to achieve the Council’s priorities. This role is central to ensuring that transformation activity translates into meaningful, measurable benefits for residents, communities and the organisation.

A key emphasis of the role is supporting people through change and embedding a culture where the customer is at the heart of everything we do. You will work closely with services to ensure that change initiatives are well‑designed, effectively implemented and, critically, deliver the intended benefits.

We recognise that people are fundamental to achieving sustained change. As such, we are looking for someone with a strong people focus, excellent engagement skills, and a practical approach to change that complements our highly motivated transformation team.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

As a Council, we continue to operate in an environment of significant and ongoing change, often at pace. We are therefore seeking an individual who demonstrates personal resilience, adaptability, and the confidence to work flexibly across a diverse and complex organisation.

You will be comfortable supporting all stages of the change journey from early discovery and design through to implementation and post‑delivery review while maintaining a clear focus on outcomes and benefits. In particular, we are looking for someone who can:

• Define, track, and create plans to realise benefits arising from change and transformation activities
• Translate change programme priorities into clear, measurable outcomes
• Use data and insight to inform decision making, evidence impact, and support continuous improvement
• Ensure benefits are sustained beyond implementation and embedded into business‑as‑usual ways of working

If you are passionate about making change stick, demonstrating value for money and ensuring transformation delivers real benefits for customers and staff, we would welcome your application.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Need help completing your application form? The Job Shop can support you. You can email them at jobshopemploymentsupport@coventry.gov.uk or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Resourcing@coventry.gov.uk.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): week commencing 6th July 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies