Casual Front of House Assistants (V10099)

Casual Front of House Assistants
Based at Campus West

£14.09 per hour

Casual hours as and when required (to include evenings, weekends, and bank holidays)


As part of the Front of House team at Campus West you will work in all customers facing aspects of the business including Roller City, The Theatre, Cinemas, Soft Play City and food services.

Main Responsibilities
Your duties will include preparing the building to a high standard to greet our customers. Presenting a welcoming, courteous, helpful and efficient service to all members of the public, you will always anticipate the comfort and safety needs of our customer.

The Ideal Candidate
We are ideally looking for someone who has:
- Excellent customer service skills and enjoys working in a busy environment.
- Experience of using an electronic point of sale system (sale register), and food handling experience is desirable.

We offer the Local Government Pension Scheme, which is a defined benefits scheme, and an attractive working environment in the heart of Welwyn Garden City. To view all benefits of working for Welwyn Hatfield, please visitMy Rewards – Careers

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

Please note that we do not provide sponsorship for employment in the UK.

We recommend downloading the role profile as this will not be available online once the vacancy closes.


Closing date for applications is 12 November 2026
In person assessment and interview will be held on 17 November 2026

We are changing:
Welwyn Hatfield Borough Council (WHBC) is undergoing Local Government Reorganisation (LGR). If you are employed by WHBC on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.

To find out more, visit Devolution and Local Government Reorganisation – Welwyn Hatfield Borough Council