
Casual Communities Facilities Assistant
About Us
North Somerset Council provides high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.
The Role
We have an exciting opportunity for a Community Casual Facilities Assistant to join our Facilities Team. The position will require the successful candidate to work at The Campus site, which includes Herons’ Moor Academy, Bay Tree School, Locking Castle Children’s Centre and leisure and library facilities. The post may also require providing facilities support to other NSC sites on occasion. You will join an existing Facilities Services team and report directly to the facility services manager.
Successful applicants must have previous customer service experience and strong communication skills. Basic knowledge of Health and Safety in the workplace is also essential with first-hand experience of safe manual handling. Previous experience of building maintenance and general repairs would be desirable but is not essential.
Applicants must hold a full UK driving license as you will be required to use a fleet vehicle on occasion.
Key Responsibilities:
Working as part of a team, your hours will be worked on a shift basis and will include evenings and weekends.
Key responsibilities of the position would include the following activities:
- Answering radio calls and responding to emails from Campus staff relating to daily issues such as building faults, waste removal, room set ups.
- Ensuring correct disposal of waste in compliance with NSC guidelines and in line with the ISO14001 environmental standard. Duties include separation of general recycling materials such as plastic and cardboard and safe disposal of hazardous waste such as yellow bag waste.
- Undertaking of regular building checks and planned maintenance such as daily plant room inspections, weekly fire alarm testing and monthly fire extinguisher audits.
- First line maintenance to include activities such as lamp replacements, unblocking toilets, putting up noticeboards and assembling furniture.
- Reporting of building faults via our Facilities Helpdesk and following up on tasks logged to ensure works have been completed in a timely manner.
- Carry out site safety checks and undertake porterage duties.
- Ensure all external contractors used are appropriately vetted and approved via Campus policies ahead of any works commencing. Induct all contractors who come to site, provide clear instructions, issue permits as required and supply blue Hi-Vis vests as required.
This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.
About You
The successful applicant must be customer focused and have a proactive, flexible approach to all aspects of work. A positive and professional attitude is essential to ensure duties are carried out to the highest standards and in line with the Campus partners expectations.
Essential Criteria:
Work related experience: Experience of working in a similar environment or directly within schools or community buildings. Experience in building maintenance or DIY would be desirable but not essential.
Personal skills: Must have excellent people skills and be able to work in a team or independently as needed. Able to interface with a range of personnel from community at various levels including children, adults and professionals.
Special working conditions: Valid driving licence and own transport, or be able to provide alternative, suitable method of travel. Must be prepared to work evenings and weekends.
Other: Satisfactory enhanced DBS disclosure certificate (relevant applications and checks will be carried out before any job offer is confirmed).
Desirable Criteria:
A minimum of 3 GCSE’s or the equivalent.
Experience of working with schools or community buildings.
Experience of working in a similar environment and building tasks.
Able to interface with a range of personnel from community at various levels including children, adults and professionals.
What We Offer
At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:
- Competitive salary and benefits
- Flexible working arrangements
- Opportunities for professional development
- Staff groups
- Opportunity to purchase up to an additional 10 days annual leave each year
- Dedicated Wellbeing Team
- Salary sacrifice cycle to work and Electric vehicle schemes
Further details of our excellent rewards package can be found in our Benefits booklet.
How to Apply
If you share our vision and values and are ready to make an impact to North Somerset, please select the apply button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.
Contact Information:
For further information about the role, please contact John Cunningham, Facility Services Manager, at john.cunningham@n-somerset.gov.uk or 07824 085778.
Important Information
Interview Date: Wednesday 13 August 2025.
We are currently only able to accept applications from candidates who have full permission to work in the UK.
Equal Opportunities
At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.
As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.
Salary range
- £25,584 per year