Casework Manager (14-25)

The Role

Do you see yourself leading high-impact services for young people with SEND?

Can you use your experience to drive quality, compliance, and innovation across complex casework?

If yes, we have the perfect role for you!

Our SEND Service is looking for a passionate and dedicated Casework Manager (14–25) to join our amazing team and help transform outcomes for children, young people, and their families.

About the Role:

As a SEND Casework Manager, you will lead one of our highly motivated 14–25 casework teams, ensuring the effective delivery of high-quality, statutory SEND services.

You will be responsible for:

• Leading the assessment, planning, and delivery of Education, Health and Care Plans (EHCPs)
• Ensuring statutory timescales and quality standards are consistently met
• Managing budgets and resources effectively
• Leading training, development, and performance within the SEND service
• Working collaboratively with education, health, and social care partners to deliver integrated support
• Identifying service gaps, resolving disputes, and preventing escalation to litigation

This is a key leadership role where you will influence practice, support innovation, and ensure families remain at the heart of decision-making.

About You:

We are looking for an experienced and confident leader with a strong commitment to improving outcomes for young people with SEND.

You will bring:

• Significant experience working in multi-agency environments, ideally within SEND services
• Strong knowledge of the Children and Families Act 2014 and the 0–25 SEND Code of Practice

• Proven people-management skills, with the ability to lead and motivate teams
• Excellent communication, organisational, and problem-solving skills
• A values-driven approach, committed to child-centred, family-focused practice

About the Team:

Southwark Council’s Children’s and Adults Services are consistently rated “Good” by Ofsted, reflecting our strong practice and commitment to continuous improvement.

Our SEND service is forward-thinking and collaborative, with a strong focus on:

• Co-developing services with families and key stakeholders
• Investing in staff development and leadership capability
• Driving early, impactful interventions that improve long-term outcomes

Southwark is a fantastic organisation to work for, offering opportunities to grow, lead, and make a meaningful difference.

For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.

Contact Information:

For an informal discussion about the role, please contact Marianna Dal Pozzo at marianna.dalpozzo@southwark.gov.uk

Additional Information:

This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Recruitment timetable

Advert close date: 11:59pm on 5th February 2026

Shortlisting date/s: 12th February 2026

Interview date/s: 20th February 2026

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Attachments

• JD SEND Casework Manager final.docx