Business Support Officer - Services for Young People

Job Title: Business Support Officer - Services for Young People
Starting Salary: £25,583 opportunity to progress to £28,142 per annum (pro rata for part time)
Hours: 37.0 (may be considered as 2 x 18.5-hour part-time positions
Location: Hemel Hempstead/Office Based
Contract Type: Permanent
Directorate: Resources

About the team

Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?

Our Business Support Service is looking for highly motivated, enthusiastic, and organised individual who can ensure that a high level of administrative support is provided to our departments.

Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.

You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.

About the role

This role is based at our Hemel Hempstead Young People’s Centre and involves working in a front-of-house environment, where there may be some travel involved. You will provide essential administrative and reception support, including preparing and sending correspondence, taking minutes, ordering supplies, and overseeing visitors to site.

As a key member of the team, you will play an important role in supporting Services for Young People, helping colleagues to carry out their work effectively.

About you

Essential:

• Proven experience in an administrative or support role
• Excellent organisational and multitasking skills
• Strong communication and interpersonal abilities with a range of audiences
• Proficiency in Microsoft Office Suite and other relevant software
• Experience in working as part of a team in a fast-paced environment.
• Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.
• GCSE or Vocational equivalent, strong numeracy, and literacy skills
• Enthusiasm and pride in your work are qualities we welcome.
• Minute/note taking

Desirable:

• You will be used to working to tight deadlines and with high accuracy in written correspondence. Experience in taking notes would be beneficial,

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:

Job profiles: Business support services

To hear more about this opportunity please contact Audrey Delaney, Business Support Supervisor, audrey.delaney@herfordshire.gov.uk for an informal discussion about the role.

Interview Date: to be confirmed

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.