Business Support Officer - Family Support

Job Title: Business Support Officer
Starting Salary: £25,583 opportunity to progress £28,412 per annum - pay award pending
Hours: 37 per week
Location: Stevenage Old Town. Please be advised that this role is based on site 5 days a week
Contract Type: Permanent
Directorate: Resources

About the team

We are looking for a highly organised and proactive Business Support Officer to provide essential administrative, financial, and operational support to our Intensive Family Support Team based in Stevenage Old Town. This varied, office-based role involves coordinating meetings and events, maintaining records and databases, managing purchasing and finance processes, supporting programmes and group activities, and liaising with colleagues, partners, and service users. The successful candidate will play a key role in ensuring the smooth day-to-day running of the service, helping to maintain compliance, support client-focused work, and contribute to a positive and efficient working environment.

About you

Essential:

• You will be used to working to tight deadlines and with high accuracy in written correspondence.
• Excellent organisational and multitasking skills
• Strong communication skill abilities
• Proficiency in Microsoft Office Packages, Word, Excel.
• Experience in working as part of a team in a fast-paced environment.
• Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.
• GCSE or Vocational equivalent, strong numeracy, and literacy skills.
• Enthusiasm and pride in your work are qualities we welcome.

Desirable:

• Experience in minute or note taking
• Proven experience in an administrative or support role

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 6. Please locate the job profile here:

Job profiles: Business support services

Benefits of working for us
How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.