Business Support Officer - Children's Services - Finance & Budget Management Team

Job Title: Business Support Officer - Children's Services - Finance & Budget Management Team
Starting Salary: £24,790 per annum (pro rata for part time)
Hours: 16.0
Location: Stevenage
Contract Type: Fixed Term end date 31/08/2026
Directorate: Childrens Services

About the team

We are looking for an enthusiastic and organised individual to join our team. This role will be within the Finance and Budgets function, working as a Support Officer in the Finance & Budget Team (Inclusion & Skills). This is a dynamic, multi-disciplinary team that supports frontline SEN services for children, young people, families, and schools.
This dynamic team processes payment transactions and resolves all payment queries relating to these transactions.

About the role

You will make and record payments for education services received across Hertfordshire. This will involve maintaining detailed financial records.

You will process invoices and Direct Payments, or query where appropriate, in a timely manner for a range of suppliers using SAP

You will liaise and work closely with colleagues across Childrens Services to assist in the delivery of an efficient and effective financial service

You will respond in a business-like and customer focussed manner to queries from the public, providers, and other stakeholders in relation to payments and charges

You will support the accurate and timely processing and recording of financial data and maintenance of financial records. This is to assist in the production of forecast figures within the Finance Business Partner for SEN (CS) team.

There are a range of administrative tasks that this role could do – and you will be given any training needed

About you

Essential:

• Proven experience in an administrative or support role
• Excellent organisational and multitasking skills
• Strong communication and interpersonal abilities with a range of audiences
• Proficiency in Microsoft Office Suite and other relevant software
• Experience in working as part of a team in a fast-paced environment.
• Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.
• GCSE or Vocational equivalent, strong numeracy, and literacy skills
• Enthusiasm and pride in your work are qualities we welcome. 

Desirable:

• Experience of creating purchase orders in SAP
• Experience in accounts payable
• AAT or equivalent qualification

As part of the interview assessment, candidates will be required to complete a Microsoft Excel proficiency test.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:

Job profiles: Business support services

To hear more about this opportunity please contact Kinga.Duda1@hertfordshire.gov.uk

T: 01992 556248 for an informal discussion about the role.

Interview Date: w/c 8th September 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.