Business Support Officer - Children in Care

An opportunity has arisen for an experienced administrative Business Support Officer in the Children in Care Team. This vacancy is a full-time role (37 hours per week). The successful applicant will provide support to social workers in the Children in Care Team which are based in the Medway Council office at Broadside Chatham. Duties will involve minuting meetings, finance, Health & Safety, panels, requesting passports, birth certificates and any adhoc duties.

• It is important that applicants have experience in minuting meetings and have financial experience as this role involves processing payments for the Children in Care Team.
• The role will also include inputting data into the Council’s information systems.
• You will administer processes and procedures using available equipment and ICT packages to meet organisational standards and requirements.
• You will be required to answer telephone calls which will be of a sensitive nature and offer some flexibility in terms of supporting some of the duties of other business support staff during periods of absence or high volumes of work.

The interviews will take place on 20th, 23rd and 24th October 2025.

The Children in Care Team are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.

Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.

Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile

Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

For further information please refer to the Medway information pack available as a download or to view online

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

We reserve the right to close this vacancy at any time prior to the closing date.