Business Support Officer Apprentice

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

This is an exciting opportunity for someone who is looking to acquire new skills, learn while working, or perhaps seeking a career change. If you join our team, you’ll receive excellent graded apprentice pay alongside an excellent pension scheme. We’ll help you to develop your career and grow your skills by supporting you to complete a level 3 apprenticeship alongside this post.

- We are seeking to appoint a Business Office Support Apprentice for a position in our Environment and Transport team.

- The ideal candidate will be required to speak English to an appropriate standard and we ask for a professional attitude to work and a willingness to learn and to take responsibility.

- You will assist the team in the business administration duties of the Growth and Sustainability service.

- You will be employed by Barnsley Metropolitan Council starting at NJC Grade 3, and as an apprentice with the Council, you will be fully supported to develop your skills, experience and undertake a Level 3 Business Administration qualification with Barnsley College.

- Please note that candidates who already hold a Level 3 Business Admin diploma or a higher qualification in business will not be eligible to apply.

The role provides great variety, and typical duties will be:

- Administration duties – provide Business Support to managers of the Council, enabling them to fulfil their role effectively while managing interruptions and conflicting demands.

- Customer service - Handle email and face-to-face enquiries, providing advice, guidance, and support to both internal and external stakeholders across the service.

- Data management – Process enquiries, requests, and applications and maintain accurate records.

- Meeting support - Organise and support statutory meetings, including minute-taking and liaising with stakeholders.

- Financial administration - Manage financial tasks such as placing orders and processing invoices.

- Collaborations - Liaise with internal and external stakeholders to maintain effective communication links.

- Legislation awareness - Keep up-to-date with relevant legislation, regulations, policies, and procedures.

- System development - Contribute to the development and review of systems and procedures to ensure efficient service administration

You will need:

• GCSE Mathematics and English language at Grades 4-9 or above, plus one of the following:

• Experience of working within a business support environment.

• Proven experience of working and processing with highly confidential and sensitive information.

• Good communication skills (written and verbal).

• Proficient use of Microsoft Office.

• Attention to detail.

• Ability to prioritise and manage own workload.

The benefits of working for us:

• 28 days annual leave per annum (pro-rata)
• Flexible working scheme
• Salary sacrifice schemes (e.g. Cycle to work; home technology)
• Generous local government pension
• Parking permitscheme
• Hybrid working

Apply Now: If you are a dedicated and organised individual with a passion for providing excellent business support services, we encourage you to apply for this exciting opportunity. Join us and make a difference to our borough!

Please note that interviews for this role will take place on Tuesday 10th February 2026 and will be held in person at Smithies Lane Depot, Barnsley.

If you would like to know more about this post, please contact Shauner Waddington, Executive Manager on shaunerwaddington@barnsley.gov.uk or call 01226 774867