Business Support Officer

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

About the Role

We are looking for an organised and customer-focused Business Support Officerto join our team and help deliver high-quality administrative support across a range of front-line and statutory services.

In this varied and rewarding role, you’ll be a key point of contact for customers and colleagues, ensuring that enquiries, referrals, and processes are handled efficiently, accurately, and in line with relevant legislation and council procedures.

Key Responsibilities

• Provide flexible administrative support across the wider team, adapting to changing priorities and service needs
• Coordinate diaries, arrange meetings and ensure everything runs smoothly, including preparing papers and following up on actions
• Organise and support meetings, taking clear and accurate notes and helping track progress
• Work collaboratively across the wider CIA team, stepping in to support different areas as required
• Assist with a range of projects, providing administrative input and helping to keep work on track and well organised
• Maintain accurate records and support day-to-day processes to ensure services run efficiently
• Act as a reliable point of contact for colleagues and partners, supporting effective communication across the team
• Contribute to improving ways of working by supporting administrative systems and processes

About You

We are looking for someone who is highly organised, resilient, and committed to delivering excellent customer service in a busy environment.

You’ll bring:

• Experience working in a business support or administrative role
• Strong customer service skills and the ability to communicate effectively with a wide range of people
• Confidence handling sensitive and confidential information
• Excellent organisational skills and the ability to prioritise conflicting workloads
• Experience working with financial information and processes
• Good IT skills, including Microsoft Office and data systems
• Emotional resilience when dealing with complex or sensitive situations

How to apply

If you're proactive, solutions-focused and thrive on challenge, we'd love to hear from you.

For an informal discussion about the role, please contact Paige Bate Quality Assurance Manager, Paigebate@barnsley.gov.uk

To apply, please submit your application demonstrating how your skills and experience meet the requirements of the role.

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