Business Support Officer

The Role

Our Adoption London South – Regional Adoption Agency is looking for a dedicated Business Support Officer to join our team.

About the role:

An exciting opportunity has arisen for a full-time Business Support Officer to work within our South West Assessment Team for Adopt London South, supporting administration and key functions for supporting adoptive families and their journey.

You will join a Specialist Adoption Service, providing business support to social work practice and responding to potential adopters. The role of the Business Support is to provide a hub and be the first point of contact for Adopt London South. The role is based at Tooley Street, covering the South West area of London but currently working mostly remotely Adopt London South cover 10 boroughs, working closely with colleagues across South London, occasionally covering a rota and coming into the office and for Team meetings and Service Days.

We are looking for someone with sound administrative skills, the ability to collect/analyse data, along with excellent communication skills. In addition, the post holder will need to support the teams with administration support and enquiries relating to all aspects of adoption and have a good understanding of confidentiality.

A priority for ALS and the LAs is to reduce delay for children, particularly of Black and minoritised ethnic backgrounds, and especially boys who wait the longest for new families

About you:

• Looking for someone with experience in administrative work, experience of with Local Authority would be an advantage.
• Knowledge of budgets, raising purchase orders, invoices and finance systems
• Good organisational and communication skills
• Knowledge of Microsoft Office and packages, (Excel, Word, PowerPoint, etc.,)
• Work on own initiative and as a Team Member across Business Support
• Awareness and experience of working with a range of people from diverse communities
• Experience in using Case Recording systems
• Ability to interpret and analyse information, essential in meeting targets
• Record keeping and maintain house styles
• Ability to take minutes, report writing and respond to general correspondence

About the Team

Adoption London South is a dynamic regional partnership working across 10 South London councils. We are committed to delivering inclusive, therapeutic, and forward-thinking adoption services.

As part of our team, you will benefit from:

• 26 days annual leave, a local government pension, and flexible/agile working.

• A salary range of £35,373 to £41,637.

• Professional development opportunities and ongoing training.

• Individual and group supervision.

• Working alongside a supportive team of Business Support Officers.

• Opportunities to attend events with adopters and families.

• Contributing to a vibrant service that prioritises best outcomes for children and families.

Contact Information:

For further information please e-mail Nicola Sadler for an informal discussion Nicola.Sadler@southwark.gov.uk or email Lorraine.Miller@Southwark.gov.uk

If you feel you would like to work with us and like an informal chat, then please contact Nicola Sadler on 07704 546 270

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Recruitment timetable

Advert close date: 11:59pm on 17th December 2025

Interview date/s: 24th December 2025 or w/c 29th December 2025

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Attachments

• Business Support Officer JD