Business Support Officer

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

1x Business Support Officer, Full time – Fixed term until 31/03/2030

The Business Support Officer will be expected to offer support across the service to help the Employment and Skills Service meet the contractual requirements of our funders, including Pathways to Work and Adult Skills Fund.

At Barnsley Council, we’re making big changes to the places around us, to benefit all who live and work here but through it all, our commitment to ensuring high-quality learning, skills and employment support opportunities for young people and adults still remains. That’s where you come in, ensuring efficient systems support, programme mobilisation, and effective contract compliance to maximise delivery and performance against the Services’ key contracts.

The Employment and Skills Service is partially funded by the Council and partially via external government funding. The South Yorkshire Pathways to Work commission alongside the Adult Skills Fund, will offer a continuum of support to help young people and adults get ready for, get into, and get on in work.

Shape a better future with us:

Creativity, ambition, and a focus on people. That’s what matters here. Our award-winning Council is on an exciting journey of change. It’s all about putting local people at the heart of everything, listening to and doing good work with our communities. Here at Barnsley, we live and work by four important values: honesty, teamwork, excellent service, and taking pride in what we do. As part of our team, you can be sure we’ll do all we can to support you in being truly excellent. We prioritise learning and enabling you to achieve your potential. So, we’ve created a development process that lets you grow in the way that suits you - whether that’s training to be a leader or learning flexibly online. That’s one of the reasons why you’ll find your career here inspiring and rewarding.

We lead, support, and develop people. Now we’d like you to be part of our success and help us take change further. Join us on our journey to a brighter future. By working together, with each other and with our communities, we can take pride in improving lives. Let’s make a better Barnsley for everyone.

Your role in our journey

As a Business Support Officer for the Contract, Compliance and Funding Service you will be expected to deal with telephone and face to face enquiries providing advice, guidance, signposting and support to internal and external customers. You will also be required to input, check and maintain a variety of electronic and paper-based systems, ensuring information is accurate, fully compliant and stored appropriately

The ideal candidate/s will be organised, have the ability to manage and prioritise, have an eye for detail and quality and knowledge of compliance and be good at building and maintaining partnerships. They will understand the importance of delivering employment and skills programmes to improve local outcomes and how this links to wider policy and strategy. They will understand the benefits of ongoing service/systems improvement to support best practice and service infrastructure. They will recognise and actively seek to promote and demonstrate the Council’s and Service’s core values. They must be customer focused and confident when dealing with the public.

What you’ll need

A Level 2 qualification in a related area. You will need to demonstrate skills and have experience in relation to essential criteria included within the attached Job Profile.

A lot to look forward to

We live and work by our four values: honesty, teamwork, excellent service and taking pride in what we do. As part of our team, you can be sure we’ll do all we can to support you in being truly excellent. You see, we prioritise learning and enabling staff to achieve their potential. That’s one of the reasons why you’ll find your career here inspiring and rewarding.