Business Support Hub Assistant

• Business_Support_Hub_Assistant_JD

Please apply online via the link provided.

Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.

About the Role

Are you the kind of person who loves making things run smoothly behind the scenes? Do you get a quiet thrill from a well-organised calendar, a perfectly formatted spreadsheet, or helping a team stay on track?

We’re looking for a Business Support Officer to join our cracking team. You’ll be the friendly face behind the scenes, helping us stay organised, responsive, and on top of our game. From sorting meetings and managing records to handling enquiries and keeping things running smoothly — you’ll be the glue that holds it all together.

You’ll be working in a fast-paced, supportive environment where no two days are the same. And yes, there’ll be spreadsheets — but we promise they’re the good kind.

This is a great opportunity to build your career in public service, work with brilliant people, and contribute to projects that make a real difference across the Liverpool City Region.

This is a 24 month fixed term vacancy.

About the person

We require someone who’s organised, reliable, and enjoys being part of a team. You don’t need to know everything — but you do need to be curious, willing to learn, and ready to roll up your sleeves.

You will need to demonstrate the following skills and abilities:

• •Organised and efficient — you love a good list and know how to get stuff done.
• •Great communicator — you can chat to anyone, write a decent email, and won’t shy away from picking up the phone.
• •Digitally confident — you know your way around Microsoft Office and can pick up new tools quickly.
• •Detail-oriented — you spot the little things that others might miss.
• •Problem solver — you don’t panic when things go wrong; you find a way through.
• •Team player — you’re supportive, flexible, and bring good vibes to the office.

If you think you match the job description, and our values, then click on the link to apply.

Please ensure that you provide clear examples and evidence in your personal statement of how you meet the below key essential criteria. The information you provide in your personal statement will be used for shortlisting.

• •Applies logical thinking to resolve problems and improve service delivery.
• •Driven to provide outstanding customer support with professionalism and care.
• •Accurately maintained digital and paper-based records, ensuring data integrity and confidentiality.

About the organisation

The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.

The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

Staff benefits

• •Local Government Pension Scheme contributions between 5.5% and 12.5%
• •Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• •Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• •Flexible and hybrid working
• •24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• •Automatic enrolment to our Westfield Health Programme
• •Corporate discounts at council-owned gyms
• •Bike to Work Scheme
• •Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV.

Applications that do not include this evidence will not be considered under the guaranteed interview schemes.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Currently we are unable to provide sponsorship for this role , we recommend that you assess your eligibility before applying for this position. Please visit https://www.gov.uk/skilled-worker-visa