Business Support Assistant - Practitioner teams

Business Support is key to the success of our Children's Services, our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for our families.

We have an opportunity for a Business Support Assistant for our Practitioner Teams, working within the Tamworth Business Support Team.   This role is part of a wider business support team that supports the Children & Families directorate

The role is a part time 20 hours permanent position and the hours of work are Monday to Friday 10 am to 2pm.

You'll be predominantly office based in The Library in Tamworth.  

You'll:

• provide core business functions in addition to working closely with the team, including the social works, SEND Keyworkers and Family Help practitioners.
• you will need full knowledge of Microsoft Office 365 and the ability to utilise the main applications.
• you’ll chase workers for paperwork to make sure work is completed to the required deadlines.
• input data in our database, sharing data and helping to ensure the data base is up to date and ensuring its accurate by cleansing data as and when needed.

In addition, there will be the opportunity to support wider more generic office functions to support the delivery of all business support services.  

Working in Business Support requires teamwork and a good level of competency using IT systems.

You’ll also need:

• Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email.
• Good organisation skills and attention to detail, as you’ll be keeping data updated and you will be working to deadlines.
• A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and change tasks quickly.
• A passion to always give the best service.

For more information about this vacancy or for an informal chat please contact Nicola Ratcliffe on nicola.ratcliffe@staffordshire.gov.uk

A video interview stage will follow after the closing date and face to face interviews will be held week commencing 20th April.

Please note we reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.