Business Support Assistant - FTC 9 Months

The Business Support Services supports a number of Independent Reviewing Officers and is centralised Service within the Trust, offering a flexible support service, by, maintaining critical services to Children and Families is our priority.

The independent Reviewing Service is responsible for chairing reviews for all looked after children and ensuring they have a Care Plan and that the Plan is quality assured and right for the child or young person. All looked after children (for the duration they are legally looked after) will have an allocated Independent Reviewing Officer (IRO) who ensures the plan in on track avoiding any drift and delay. Business Support will convene the first meeting and ensure that all the review meeting outputs are distributed within timescales.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

About you:

You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

• Attention to detail with an ability to work accurately e.g. literacy and numeracy
• Ability to work on own initiative with a pro-active approach to all tasks to ensure business objectives are met
• An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team
• Experience of dealing with several conflicting and changing priorities effectively to achieve business objectives

This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship

At Birmingham Children’s Trust, we believe our people are our greatest strength, which is why we’re deeply committed to supporting you both professionally and personally.

What we offer:

• Cycle to Work scheme to support sustainable commuting and healthy living
• Employee recognition programmes that celebrate your achievements and contributions
• Free onsite parking
• Family-friendly policies, including parental leave and support for carers
• Access to professional memberships and qualifications, fully or partially funded
• Regular wellbeing initiatives, from mindfulness sessions to fitness challenges
• Inclusive workplace culture, where diversity is celebrated and everyone feels valued
• Enhanced pension contributions to help secure your financial future

At Birmingham Children’s Trust, you’re not just joining a team — you’re becoming part of a community that invests in your success and wellbeing.

Interview will be held on the 19th & 20th November.

Benefits

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.