Business Support Assistant

Business and Executive Support is a professional central support function within the Corporate Operations Team, providing consistent, high-quality business support across Staffordshire County Council. We are looking for a Business Support Administrator to help deliver a timely, customer-focused service, supporting colleagues and stakeholders and helping the service to operate efficiently as demands change. You will initially be supporting Health & Care services and is a fixed term position for 18 months from start date.

We are looking for someone who shares our values of being ambitious, courageous and empowering, and who is committed to delivering high-quality support for our communities.

Please note whilst this role is being advertised as a Business Support Assistant, the job description for this role is called Business Support Administrator.

Main Responsibilities include:

• Provide timely, high-quality administrative and business support to the service.
• Interacting with internal and external customers through spoken and electronic means, and providing timely responses as required.
• Maintain accurate records, including statistics and computer-based systems for data input and retrieval.
• Handle correspondence and keep pending, filing and information systems organised and up to date.
• Support financial administration, including processing transactions through the Council’s finance and procurement system and maintaining financial records.
• Produce documents such as letters, reports and statistical tables/graphs using Microsoft Office applications
• Convene and support meetings by coordinating agendas, papers and recording accurate minutes and actions.
• Provide practical support for events and workshops (e.g., invitations, venues, catering, equipment and administration).
• Operate service systems in line with agreed procedures and retention schedules.

• Experience of working in an office environment, with strong customer service skills.
• Confident using a wide range of PC software, including Microsoft Office (e.g., Word, PowerPoint, spreadsheets/databases) and/or bespoke internal systems.
• Experience of financial systems and processes.
• Ability to collate and interpret information from different sources and produce accurate reports.
• Excellent interpersonal and communication skills, with the ability to build positive working relationships.
• Strong time management skills, with the ability to achieve targets and respond flexibly to changing circumstances.
• Professional, reliable and discreet, with an understanding of confidentiality.

Shortlisting is scheduled for 3/6/26 and interviews will be held on 11/6/26.

Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Michelle Ogram, Business Support Team Leader at: michelle.ogram@staffordshire.gov.uk

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.