Business Support Apprentice

Are you ready to kick-start your career in public service while gaining a nationally recognised qualification? Ashford Borough Council is offering an exciting opportunity for a motivated and enthusiastic individual to join our team as a Business Support Apprentice.

This role is ideal for someone looking to develop a strong foundation in business administration while contributing to vital services that support our community.

As a Business Support Apprentice, you will provide essential administrative support across a wide range of services including:Private Sector Housing
Licensing
Environmental Protection
Infectious Diseases
Skin Piercing
Public Health
Food Safety
Health & Safety at Work
Insurance

You will be responsible for responding to customer enquiries via phone and email, along with Data inputting as well as:

Report preparation
Supporting licensing and insurance processes
Assisting with financial procedures and procurement
Liaising with internal teams and external agencies
Helping to maintain accurate records and databases
Contributing to website updates and service improvements

You will need to be committed to personal development as you will be required to study for Level 3 Business Administrator Apprenticeship where full support will be provided to help you succeed in your training and development.

Learn more about the qualification here Business Administrator - Level 3 | Ginger Nut Training

It is essential that you have strong IT skills, especially Microsoft Office, excellent communication and customer service skills, as well as:

Having the ability to work as part of a team and follow instructions
Being organised, reliable, and able to manage multiple tasks

If you already have experience in customer-facing roles and have a familiarity with local government or administrative environments then that would be desirable.

For an informal discussion about the role please contact Shelly Greenwood, Business Support Team Leader on 01233327

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When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email recruitment@ashford.gov.uk

Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.

With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.

Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide

We welcome applications form the Armed Forces Community