Business Support Administrator - Children in Care

Our Benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development and career development opportunities
• Subsidised town centre car parking scheme

About the role

Are you an organised, tech-savvy administrator who thrives under pressure and loves being at the heart of a busy team?

If you're ready to bring your skills to a role where collaboration, attention to detail, and making a real impact are part of everyday life—this could be the perfect next step in your career.

Join our busy Children in Care Business Support Team and play a key part in supporting social workers who make a real difference every day.

Working within a close-knit team, this is a rewarding opportunity where your contributions can truly make a difference in the lives of children, young people, and families.

This is an office-based role, however, following a successful training period, some hybrid working may be considered.

Working hours:

• Monday to Thursday: 09:00–17:30
• Friday: 09:00–17:00

What will you be doing?

This is a varied and dynamic role where no two days are the same. Your responsibilities may include:

• Supporting requests such as passports for children and young people, sending correspondence, booking transport and accommodation, and processing invoices.
• Providing a comprehensive and confidential range of effective administrative support.
• Minute-taking during professional discussions to ensure accurate records are maintained.
• Managing financial processes

We welcome the opportunity to speak to any interested candidates so please feel free to email: Baljit Hughes on Baljit.hughes@nctrust.co.uk and they can agree a mutually agreeable time to call you.

Please note that we do not accept CV’s via email, all applications should be submitted via the apply link on this advert.

Interviews will be held 25th and 26th of September.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.

About you

• As an experienced administrator or business support officer you thrive in a fast-paced, deadline-driven environment and understand the importance of confidentiality.
  
• You're confident using Microsoft Word, Excel, Outlook, and other IT applications.
  
• You enjoy working collaboratively with multi-agency professionals.
  
• You're positive, dynamic, and solution-focused, with experience in business support or administration
• You will be highly organised, capable of managing and prioritising conflicting tasks, and will have a sharp attention to detail
  
• Experience in minute-taking and touch typing is desirable, as this will be a key part of your role.

When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education