Business Support Administrator

We’re looking for motivated Business Support Administrators to join our Business Support Service team and support the delivery of the Youth Justice Service.

You need to be self-motivated and will be an essential support to our practice staff members. The Service continues to look at ways of working to better support our colleagues to meet our objectives.

Business Support plays a crucial role in providing support to practitioners working with Young People and Families. The team provides assistance in a variety of tasks which are mainly delivered via our many shared mailboxes. We also provide Outputs for several professional meetings. This role requires Business Support Staff on site at one of our locations across the city.

As well as general administrative tasks we also support the Youth Justice Service Court Team which is based at the Birmingham Magistrates, Birmingham.

You will be working with colleagues and multi-agency professionals at all levels across the service to contribute to positive outcomes for some of the most vulnerable children and families.

We are looking for someone who has good organisational skills and who is able to problem solve and use their own initiative, and to have great attention to detail with excellent communication skills. Experience of Outputs is desirable, although training will be provided.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

About You

You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

We’re looking for someone who:• Can take accurate notes during meetings, record actions clearly, and distribute them promptly (training will be provided).
• Has excellent attention to detail and strong literacy and numeracy skills.
• Works proactively and independently, taking initiative to ensure business objectives are achieved.
• Can work flexibly as part of a diverse team, providing cover when needed and multitasking across roles and locations to maintain seamless service delivery.
• Can manage competing priorities effectively, adapting to changing demands while supporting business objectives, including reception duties. Although Birmingham Childrens Trust operate a hybrid working model, this Business Support role is to support Youth Justice Service in one of the locations listed below. You must have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

Youth Offending Service is a citywide service therefore flexibility to cover locations across the city will also be required.

This Business Support role is to support Youth Justice Service at one of the locations listed

1 Avenue Road, Birmingham, B6 4DU

9 Wake Green Road, Moseley, B13 9EZ

Additional Information

Interview date: 14th and 15th April

Onboarding Process: Please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian Including Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.

Our Benefits:

• A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
• Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
• Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
• Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.
• Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.

For further details please contact Mailing.ganning@birminghamchildrenstrust.co.uk - 07921239478 or Jesse.harrish@birminghamchildrenstrust.co.uk - 07484592386

Benefits

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.