Business Services Development Officer

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Salary: £26,832 - £34,359 per annum (pro-rata for part-time)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 12th April 2026

Interview Date(s): Week commencing 4th May 2026

Previous applicants need not apply

An exciting opportunity has arisen within the Business Services Team for a Business Services Development Officer. This post will sit within the Environment and Transport Department.

The successful candidate will be joining a small, positive, and proactive team. We pride ourselves on being friendly, efficient and helpful whilst always working to learn and develop to continually improve the services we offer.

About the Role

The role is suitable for a range of candidates from those with an administrative background looking for the next step in their career or a more experienced candidate who has some prior experience and knowledge of business planning and/or performance management.

The role supports the Business Services Development Manager and Business Planning Manager in providing internal managers with advice and support on business services including business planning, risk management, performance management, data protection and other specialist business functions.

The role is career graded from grade 7-9 which is from £26,832 to £34,359 per year and the successful candidate may be appointed at any pay scale within that range, depending on experience working within a business planning, risk management, performance management or data protection environment.

A formal progression plan detailing the requirements to progress will be provided to the successful candidate. An accompanying training plan will be agreed with the successful candidate to ensure they are fully supported to gain the knowledge and experience to progress through the career grades.

Tasks and responsibilities will be based on the individuals place within the career grading scheme.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must:

• GCSEs (or equivalent) including Maths & English (grade 4–9) plus A Level in a relevant subject or equivalent demonstrable experience.
• Proficient in Microsoft Office applications, including Excel, Word and PowerPoint.
• Experience maintaining administrative systems including the ability to update and analyse data with great attention to detail.
• Ability to provide effective support on a range of topics to internal managers whilst remaining positive and solution focussed. You will also require good organisational skills with the ability to plan and prioritise your workload which may have conflicting priorities.
• Able to use your initiative to work independently while maintaining a strong commitment to teamwork.
• Excellent written and verbal communication skills (including presentation skills) and the ability to respond to challenging conversations in a positive and constructive manner.
• Ability to build strong, open and transparent relationships based on trust and respect.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Annie Prendergast- Business Services Development Manager

Telephone: 0116 305 2062

Email: annie.Prendergast@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us