Business Services Assistant

Based at County Hall, Matlock in the Property Transport Team

We are looking for an efficient, motivated individual, who can work well as part of a team or independently. They will need to be well organised to manage their workload effectively and have experience of working under pressure to meet deadlines. Previous experience of working in a financial or administrative environment would be desirable but a willingness to learn is also important and training will be provided.

Applicants should have good customer service skills and be effective communicators able to provide accurate information and advice to customers and colleagues. They will need to use their initiative and problem-solving skills and good literacy; numeracy and ICT skills are essential. They should also be familiar with Microsoft packages in particular excel and have the ability to use bespoke systems and databases.

The post will involve a variety of general administrative tasks such collating information, inputting data, record keeping. The successful candidate will also have to deal with enquiries in writing, emails and via telephone.

This role currently offers hybrid working options which will be to subject to service needs. This means, in addition to working from our office, there are opportunities to work from home. The post is for 37 hours per week.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme

• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays

• Flexible working

• Training and development opportunities

• Paid travel expenses if required to travel to other sites

• Smarter travel scheme including access to the cycle to work scheme

• Supportive management and team

• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling

• Derbyshire rewards – offering hundreds of discounts and cashback

Provisional Interview Date: 8 December 2025

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.