Business Executive Support Officer

Job Title: Business Executive Support Officer
Starting Salary: £31,536 opportunity to progress to £34,433 per annum per annum (pro rata for part time)
Hours: 37.0
Location: Stevenage/Hybrid
Contract Type: Permanent
Directorate: Resources

About the team

The Business Support Service is a centralised unit designed to deliver a coordinated, consistent, and high-quality service across the organisation.
Within this service, the Executive Support Hub plays a vital role in supporting senior leaders and ensuring effective governance. You’ll be part of a collaborative team of over 400 colleagues who work together to enable departments to deliver critical services to Hertfordshire residents.
The team values professionalism, teamwork, and adaptability, and works closely with senior officers and partners to maintain smooth operations at the highest level of the Council.

About the role

Our Business Support Service is seeking a highly motivated, enthusiastic, and organised Executive Support Officer to provide direct executive support to the Executive Support Team supporting the Chief Executive and Resources Management Board.

This role is critical in supporting departments to deliver essential services to Hertfordshire residents.

Key responsibilities include:

• Acting as the first point of contact for the person being supported.
• Managing their diary and inbox effectively.
• Supporting key meetings by drafting agendas, collating board packs, maintaining forward plans and action logs, and minuting meetings.
• Building strong relationships with senior officers and stakeholders.
• Representing the organisation professionally in line with County Council values.
• Coordinating diaries across the Executive Business Support Team to ensure smooth Council operations.

About you

The ideal candidate will be:

• Diligent, detail-oriented, and proactive, with excellent organisational skills.
• A strong team player who thrives in a fast-paced environment and can also work independently using initiative.
• Professional, approachable, and self-motivated, with a positive, can-do attitude.
• Skilled in administration and customer service, with the ability to manage competing priorities.
• Comfortable engaging with internal and external stakeholders at all levels.

Essential:

• Experience in diary and inbox management, able to use initiative to prioritise issues and invites on behalf of the person being supported.
• Competent administrator with experience of using Microsoft Office, including Excel
• Excellent customer care skills, and experience in dealing with confidential and sensitive matters acting as first point of contact and professionally representing the organisation and the person being supported to internal and external stakeholders
• Excellent in prioritisation of numerous tasks, efficient in time management and able to work with competing timescales and challenging demands.
• Excellent written and verbal communication skills
• Experience carrying out activities relating to event hire, equipment, catering, and conferences attended by management boards

Desirable:

• Knowledge or experience of working in a political environment, and of local government corporate objectives and current issues
• Experience of using MS Teams

This is an exciting opportunity to join Hertfordshire County Council’s Executive Business Support Teamand play a key role in delivering high-quality executive support. If you are enthusiastic, organised, and passionate about providing excellent service, this role offers the chance to make a real impact in supporting critical services for residents.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:

Job profiles: Business support services

To hear more about this opportunity please contact

Alex Coningsby alex.coningsby@hertfordshire.gov.uk

or an informal discussion about the role.

Interview Date: 9th December 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.