Best Start in Life Project Support Assistant

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield, Leicester LE3 8RA

Salary: £25,995 -£26,409 Per annum (Pro rata for part time)

Working Hours: 37 hours

Contract Type: Fixed term (Until 31st March 2029)

Closing Date: 12th May 2026

Interview Date(s): 28th May 2026

About the Role

As part of our new Best Start in Life Family Hubs Team, we require a Project Support Assistant. You will need to have experience of supporting a team with administrative tasks, data processing, and various other clerical duties.

Our aim is to give families the best support in their early parenting journey, to ensure all children across Leicestershire are ‘ready for school’. Your role will involve processing the data we receive to enable us to deliver the right services at the right time.

You will also use software packages to enable us to record our group activities so we can track the progress and impact of our delivery.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must:

Please tell us how you will meet each bullet point below along with any other experience you may think would be useful in your application.

• NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Produce letters, reports, emails, minutes, spreadsheets and presentations etc. using a variety of software packages to a professional standard, maintaining diaries, making appointments and arranging meetings as required.
• Organise, attend and take notes or minutes at meetings, including: Preparation and circulation of agendas and minutes. Booking of travel, venue, catering requirements and minibus hire/log.
• To manage and co-ordinate a busy workload of incoming and outgoing correspondence and mail, taking appropriate action to record, track, progress and prioritise work, using own initiative as required to resolve non-complex queries and problems.
• To input data using Excel, Access or other relevant software programmes and generate reports as directed.
• To collate and record statistical information, completing returns and records as necessary.
• To accurately enter data onto database systems, maintain a log of data entry and to make best use of database system functions. To input data for an electronic diary system that will update the Family Hubs Service

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Louise Pettitt - Team and Partnership Manager - Family Hubs

Telephone: 0116 3057879

Email: louise.pettitt@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us