Benefits, Performance and Control Senior Officer M599
Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.
We are currently looking to recruit a Benefits Performance and Control Senior Officer. This is a new position and is an exciting opportunity for an experienced benefits professional to develop and diversify their skills and knowledge.
The Role
Working with the benefits manager and team leaders, this post-holder will be responsible for designing and implementing quality checking and performance monitoring frameworks. They will also assist with the training of staff, system reconciliation, subsidy, audit, and recovery of overpayments.
The Person
We are looking for a candidate who has current Housing Benefit and Council Tax Support experience, who is self-motivated, organised, and has excellent IT skills. The successful candidate will need to be focussed, show attention to detail, have knowledge of benefits legislation, have good questioning and analytical skills, and be comfortable working in a collaborative, fast-paced team environment.
The benefits of working with us:
- Agile working for many roles
- Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays
- Most services are closed over Christmas
- Opportunities for professional development linked to many roles
- Access to the Local Government Pension Scheme
- Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.
Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand in Charnwood describes the borough as being at the centre of innovation.
Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries. Charnwood also has a wide ranging-portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal.
There are a range of exciting developments and regeneration opportunities which will help create high-quality jobs and ensure continued economic prosperity.
No Agencies please.
Salary range
- £35,412 - £37,280 per year