Benefits Officer
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Job Title: Benefits Officer
Location of work: Town Hall and hybrid working (Home-working)
Salary: £28,725 - £36,618 per annum
Basis: Permanent - Full time
About the Role
Are you an experienced Benefit Officer? if the answer is yes why not come and join us?
Are you ready for a new opportunity in a fast developing, forward thinking, ambitious, and commercially focussed organisation?
Demonstrating that you are an innovative, supportive, proactive, positive, and flexible person, you will be able to contribute towards our financial self-sufficiency.
Our flexible working options (including home working) and technology are fundamental in supporting you to be most at your most creative, and productive.
About the Person
• We are looking for an experienced Benefit Officer who can hit the ground running.
• Who is a dedicated team player and has the ability to assess all Housing Benefit and Council Tax Reduction claims.
• Has great communication skills both written and verbal.
• Can efficiently prioritise workloads and has a flexible approach.
• Has experience with Benefits systems preferably NEC.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Lyn Pigram and Senior Benefits Officer on 01737 276492.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 02 February 2026 at 23:59
Interview date: week commencing the Monday 09 February 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
Salary range
- £28,725 - £36,618 per year