Benefits Officer

South Derbyshire District Council is looking for a highly motivated and experienced Benefits Officer to join our Benefits team, playing a key role in delivering a high-quality Housing Benefit and Council Tax Reduction service to our residents.

As a Benefits Officer, you’ll be providing a high quality and customer focused service to residents using your extensive knowledge of Benefit legislation to assess Housing Benefit and Council Tax Reduction cases accurately and efficiently, and in accordance with government legislation, case law, and local policy.

We are looking for someone who has an excellent knowledge of Housing Benefit and Council Tax Reduction legislation, with a good working knowledge of MRI Revenues and Benefits processing software to process claims accurately and in a timely manner.

Other duties will include ensuring that recovery action is in place where Housing Benefit overpayments have been identified, answering customer enquiries, giving general advice to landlords and other internal and external organisations.

For a full list of job details and requirements please view the Job Description and Person Specification.

We can offer a flexible working environment where the postholder can work at home, in the office or a hybrid of the two. Working hours, after training is complete, are flexible and we encourage a positive work life balance.

The post holder will require a DBS disclosure.

For an informal discussion about the post, please contact Diane Kimberlin, Benefits Team Leader at Diane.Kimberlin@southderbyshire.gov.uk or phone 01283 595838.

Provisional Interview Date: Thursday 22 January 2026

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.