BEAM Welcome Team Duty Manager

Are you a passionate hospitality professional with a background in duty management/supervision and a commitment to arts and culture venues?

We are looking for someone like you to join our team!

What will you be doing?

• Managing the safe public operation of BEAM, delivering our broad programme of films and live entertainment.
• Motivating and leading the Welcome Team in the delivery of an outstanding customer experience.
• Ensuring the smooth running of operations throughout the venue, and taking responsibility for the health, safety & wellbeing of all visitors and staff.
• Ensuring the safe evacuation of the entire building (members of the public and staff) in the event of an emergency; liaison with emergency services.

About you

As an ideal candidate, you will have:

• Good numeracy and literacy skills, including GCSE passes at grade A-C (or equivalent qualification) in English and Maths and/or equivalent experience.
• Experience of working in a supervisory or management role in a busy, public-facing hospitality, retail or arts and culture environment.
• Experience of food and beverage preparation and service.
• Excellent communication and leadership skills.

What can we offer you?

• Opportunities for growth and cross- department working, learning new skills and service areas
• 26-29 days annual leave rising to 34 days with 5 years' local government service
• Free parking in select council owned car parks during business hours
• Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP)
• Local Government pension scheme
• Discounts at council-owned leisure centres
• Opportunity to network with colleagues across councils in Hertfordshire and the East Of England

How to apply

For an informal discussion about the please contact Laura Lightfoot, Operations Manager, on laura.lightfoot@beamhertford.co.uk.

Closing date: Sunday 16th August at midnight.

Interviews will be held on weeks commencing 17th and 24th August.