Apprentice Urban Traffic Management & Control (UTMC)

Coventry is a city that is changing fast – and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead.

Home to award-winning universities, top-level sport, concerts and famous brands such as Jaguar and Severn Trent. We are a part of the ‘Midlands-Engine’, the home of the UK motor industry and a proud multicultural city.

Coventry is a great place to live and work, and it’s getting even better - and having the right infrastructure is vital.

That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.

The Council is committed to improving the quality of life for residents and making Coventry a top 10 city. We’re bringing in new, streamlined ways of working and making more use of technology to deliver services to the people who live and work in our city.

Building on the work already completed, we will retain the best of the old alongside the best of the new.

We know how hard our people work in our Highway Teams, and what it means to have a great manager who makes the time to say 'thank you'. So, with us, your work will always be appreciated and recognised.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

This is an exciting career opportunity which will allow you to learn on the job, gain qualifications and develop your skill base as part of our innovative Urban Traffic Management and Control (UTMC) team.

As the Business Administration Apprentice, you will have an opportunity to be part of a team that plays an important role in how the city operates. The UTMC team oversee over 240 traffic signals, cameras and variable message signs that monitor and control how the highways network across the city works.

You will be an important part of the team and will also have the opportunity to work alongside our Traffic Management and Street Works teams. In doing so you will gain a good understanding of how the Council works and helps to support safe and reliable journeys. You will work closely with our Engineers and Technicians, carrying out various business administration tasks to support the delivery of innovative programmes of work which include the rollout of smart automated technologies such as drones, AI and connected solutions all of which help to keep the city moving.

You will undertake the Level 3 Business Administration Apprenticeship standard. Further information for this apprenticeship can be found at: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

This apprenticeship role is a fixed-term contract for 21 months in line with the length of the apprenticeship training.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

We are looking for a motivated and hardworking individual who is keen to play a part in a service which is at the heart of keeping the highway network in the city operating.

This is a public service role, and therefore, you should also enjoy helping people and interacting with them to make a difference. Being able to fit in and forge professional relationships with the rest of the team is key as well as flexibility and a ‘can-do’ attitude.

You will have the ability to use and understand IT systems in an office-based environment. You will have good communication skills and can work to deadlines and work under pressure.

Closing date: 31st May 2026
Pre-interview and assessment date: 6th – 24th July 2026*
Interview date(s) (Face-to-face): 20th July - 7th August 2026

Apprentices start W/C 7th September 2026

* The pre-interview is a short session to give the candidates further details of the apprenticeship role and to help them understand what to expect and how to prepare for the final interview. You will also complete a short diagnostic assessment to check the level of Maths and English that you are currently working at and identify any support they may require.

Did you know that there is support available to help you with your application?

If you would like support in completing your application or have any questions about our recruitment and selection processes, help is available at The Job Shop.

We would recommend that all applicants take advantage of this service to maximise their chances of being shortlisted.

West Orchards Shopping Centre, West Orchards Way CV11QX Email: jobshop@coventry.gov.uk

Website: http://www.coventry.gov.uk/jobshopIf you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence that a candidate used AI to complete their application, the application will be rejected unless the candidate can provide a justification that the Council considers reasonable.

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

• Flexible working arrangements
• An outstanding local government pension scheme
• Great opportunities to develop with access to accredited courses.
• Access to an award-winning Occupational Health Service
• Salary Sacrifice Scheme