Apprentice - Trading Standards
Job Description
Job Title: Business Administration Apprentice - Trading Standards
Salary: Based on National Minimum Wage according to Age
Contract Type: Fixed Term - 18 months
Working Hours: 37 hours per week
This apprenticeship would suit anyone looking for a career in business administration, whether you’re a school leaver, or looking for a career change. No qualifications are required to apply as full training will be given.
The apprentice position is for a minimum of 12 months, and involves the apprentice learning the skills and gaining relevant experience to achieve the Level 2 or 3 Diploma in Business Administration (level undertaken will depend on assessment and existing qualifications). You’ll be provided with a wide variety of work experience opportunities to demonstrate proficiency in a number of office based activities as required by the qualification.
You’ll be part of the Trading Standards Team who are friendly and supportive and will offer a varied and interesting workload. Although our office base is at the Civic Offices, New Road, Grays there will be a requirement to work from home on a regular basis.
The Trading Standards Team enforce various laws in relation to consumer protection to ensure that members of the public are not ripped off by unscrupulous traders and ensure unsafe or illegal items are not being sold.
Main responsibilities
- Provide a “reception service” for the team, dealing with all phone calls, emails, and post.
- Accurate and timely data entry.
- Minute taking and maintenance of spreadsheets.
About you
The successful applicant will be able to display the following:
- Willingness to learn
- Well presented
- Works effectively in a team
- Excellent attention to detail
- Works on own initiative
- Good professional telephone manner
- Good time management
- Organised, flexible and able to multi task
- Confident communicator
- Methodical and self-motivated
- IT literate with experience of using Microsoft Outlook, Word and Excel
The apprenticeship
The Level 2 Business Administration Apprenticeship requires you to achieve
- Level 1 functional skills qualification in both Maths and English if not already held (e.g. GCSE grade A to E)
- Level 1 Diploma in Business Administration
Or
The Level 3 Business Administration Apprenticeship requires you to achieve
- Level 2 functional skills qualification in both Maths and English if not already held (e.g. GCSE grade A to C)
- Level 2 Diploma in Business Administration
Training will mainly take place at the Civic Offices, but you may be asked to attend an alternative training facility from time to time.
Working hours
37 hours per week. Normal working hours are 9am to 5pm, Monday to Thursday and 9am to 4.30pm, Fridays with a 30 minute lunch break.
Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification.
DBS Check: Basic
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only): 28th August 2025
Closing Date (Internal & External): 7th September 2025
Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process, please contact:
Charlotte Edwards - Trading Standards Team Manager
Email: trading.standards@thurrock.gov.uk
To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)
About us
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.
Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council