Apprentice Planning Business Support

Please apply online at our jobs portal.

This is an exciting opportunity to work with the Planning Business Support Team whilst undertaking and successfully completing an administrative based Level 3 apprenticeship programme with the Council and local college. You will form part of a group of Business Support Officers supporting delivery of the Council’s corporate priorities within the Planning Service. The role will start by responding to correspondence and enquiries in a timely manner and will progress with added duties and responsibilities.

Working primarily from a combination of home and Follaton House, Totnes you will need to be organised, be able to work on your own initiative as well as part of the team and have the ability to switch between tasks, sometimes at short notice, in order to meet the demands of the service. With support from the Team Leader, Supervisor and the rest of the team, you will be providing guidance and updates to applicants, developers, agents and Councillors, as well as processing documents relating to planning applications.

The successful applicant will be customer focused, with excellent IT skills preferably with experience of dealing with a wide range of customers. You will also need excellent communication skills both in writing and over the telephone, have good attention to detail and be confident and self-motivated with managing your own workload. You will need a good standard of general education including GCSE at grade 4/C or above (or equivalent) in English and Maths.

This is an excellent opportunity to gain valuable administrative experience while contributing to our planning objectives. You will play a key role in ensuring the smooth and efficient operation of our services.

If you're interested, we would love to hear from you.

The apprenticeship will be delivered in partnership with a local provider and will require regular attendance at college in the Plymouth area. More details of the apprenticeship can be found here

For an informal discussion please contact Helen Smart, Planning Business Manager, on 01803 861438 or email helen.smart@swdevon.gov.uk

Applications will be reviewed as we receive them. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Closing date: Sunday 16 November 2025

Interviews are expected to be held Wednesday 26 November 2025

Start date: January 2026