Apprentice Compliance Officer

Coventry is expanding with a growing population and a buoyant and increasing private rented sector. A key strategic priority for the Council is to keep residents safe and tackle poor housing conditions.

The Council currently responds to complaints in the Private Rented Sector and the issues caused by the poor management of privately rented properties. These services and schemes offer an opportunity to work in a busy, high-profile environment dealing with the inspection and enforcement of all private rented homes.

If you are interested in beginning a career in housing enforcement and are a motivated, professional, organised individual, then Coventry could be the place for you!

We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We are looking for Apprentice Compliance Officers to join our Safer Housing and Houses in Multiple Occupation (HMO) Teams. You will be working under the general direction of the Safer Housing and HMO Licensing and Enforcement Team Managers, supporting key services provided to landlords, tenants, and residents in the city.

You will be responsible for the day-to-day management of a caseload, carrying out activities relating to the compliance of private sector housing and providing assistance to the Safer Housing Team Manager and other Officers conducting enforcement investigations.

The full list of duties and responsibilities is in the Job description attached.

You will undertake the Level 4 Regulatory Compliance Officer (Housing) Apprenticeship standard. Further information for this apprenticeship can be found on: https://www.csa-uk.com/mpage/l4-reg-compliance-housing

This apprenticeship role is a fixed-term contract for 24 months in line with the length of the apprenticeship training.

We are looking for applicants who share our commitment to the Coventry City Council values of integrity, collaboration, and putting the community first.

This is an exciting opportunity for someone eager to learn, develop new skills, and make a genuine difference within the local community.

As an Apprentice Compliance Officer, you will gain hands-on experience supporting our team to ensure housing standards are met and maintained, promoting safe and healthy living environments for all residents. You will receive comprehensive training, mentoring, and the chance to work alongside experienced professionals, while contributing to key projects and service delivery.

If you have a passion for public service, excellent communication skills, and a willingness to learn, we encourage you to apply.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Closing date: 3rd November 2025
Pre-interview and assessment date (via Microsoft Teams)*: 14th November 2025
Interview date(s) (Face-to-face): 24th November 2025

* The pre-interview is a short session to give the candidates further details of the apprenticeship role and to help them understand what to expect from and how to prepare for the final interview.

Age at start of Apprenticeship 16-18: GCSE Maths and English at grade 4/C or above, or equivalent e.g. Functional Skills Level 2.

If not, you will be required to complete Level 2 Functional Skills in Maths and English as part of the apprenticeship.

Age at start of Apprenticeship 19+:
GCSE Maths and English at grade 4/C or above, or equivalent, e.g. Functional Skills Level 2.

If not, you must achieve a minimum of Functional Skills Entry Level 3 as part of the assessment process.

You will be given the option to undertake Functional Skills Level 2 in maths and/or English should you wish.

Did you know that there is support available to help you with your application?

If you would like support in completing your application or have any questions about our recruitment and selection processes, help is available at The Job Shop.

We would recommend that all applicants take advantage of this service in order to maximise the chances of being shortlisted.

Address: West Orchard Way, Coventry CV1 1FY
Phone: 024 7678 5740
Email: jobshop@coventry.gov.uk
Website: http://www.coventry.gov.uk/jobshop

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards & benefits package which includes:

• Flexible working arrangements
• An outstanding local government pension scheme
• Great opportunities to develop with access to accredited courses.
• Access to an award-winning Occupational Health Service
• Salary Sacrifice Scheme