Application Engineer

Job Title: Application Engineer
Starting Salary: £34,433 opportunity to progress to £37,280 per annum (pro rata for part time)
Hours: 37.0
Location: Stevenage/Hybrid
Contract Type: Permanent
Directorate: Resources

About the team

The General Applications Team at Hertfordshire County Council is responsible for supporting, developing and providing integration for a wide range of bespoke and third party applications. We ensure minimal disruption by promptly resolving incidents and collaborating with stakeholders to deliver high-quality solutions.

Our key responsibilities include diagnosing and resolving application issues, documenting performance, and managing incidents with third-party suppliers. We also contribute to project meetings.

Join our dynamic team and help drive technological advancements within Hertfordshire County Council.

About the role

The Application Engineer role at Hertfordshire County Council is pivotal in supporting and managing critical applications.

The role requires diagnosing and resolving application issues, documenting performance, and managing incidents with third-party suppliers

Key responsibilities include:

• Support for critical applications
• Collaborating with Project Managers, Business Analysts, and other stakeholders to deliver high-quality solutions
• Producing technical support documentation
• Reacting quickly to reported incidents following standard procedures
• This role offers the opportunity to make a significant impact on the organisation's technological advancements and provides a stable and collaborative environment for professional growth.

About you

Essential:

• Experience in supporting and maintaining software in a live environment: You should have a proven track record of maintaining and supporting complex software applications in a live environment
• Proficiency with SQL databases: You should have an understanding of SQL databases and be able to query them effectively
• Application lifecycle management: You should have experience managing the entire lifecycle of applications, from development to deployment and maintenance
• Analytical skills and attention to detail: Strong analytical abilities and meticulous attention to detail are essential for diagnosing and resolving application issues
• Collaboration and communication: Strong communication skills to work effectively with Project Managers, Business Analysts, and other stakeholders
• Understanding of cybersecurity principles: Awareness of cybersecurity best practices to ensure the security and integrity of applications.

Desirable:

• Experience with integration options: Knowledge of various integration methods
• Awareness of accessibility standards: Understanding and implementing accessibility standards to ensure applications are usable by all individuals
• Awareness of Oracle databases
• Awareness of SQL Server Reporting Services
• Knowledge of scripting languages

Join our dynamic team as an Application Engineer and help support the solutions that drive our business forward. Collaborate with a wide range of colleagues, provide support for critical applications, and have the opportunity to make a significant impact on our projects. If you're passionate about innovation, thrive in a fast-paced environment, and have a knack for solving complex problems, we want to hear from you! Apply now and be part of a team that's supporting the future of technology.

This job role is within the Corporate Services, level CORP9 job profile. Please locate this via:

Job profiles - Corporate services

To hear more about this opportunity please contact, Selina Hill, Senior Application Engineer,

Selina.Hill@hertfordshire.gov.uk

Work Phone Number

for an informal discussion about the role.

Interview Date: 28,29,30 October 2025

Benefits of working for us

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.