Application Analyst - Oracle Cloud HCM

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Join our team as an Application Analyst – Oracle Cloud HCM

We’re looking for a motivated and detail-oriented Application Analyst to join our team and play a key role in supporting and enhancing our Oracle Cloud HCM platform.
You’ll work closely with both technical teams and business users, ensuring our systems run smoothly while contributing to ongoing improvements and innovation.
You will bring experience of supporting Oracle HCM, with knowledge of some or all of the following modules:
Core HR, Payroll, Absence Management, Talent Management, OTL, ORC and BI Publisher.

What’s the role?

You’ll be involved in a mix of support, problem-solving, and continuous improvement activities, including:

• Managing user accounts and security roles, ensuring appropriate access across the system
• Investigating and resolving Oracle HCM incidents raised via our IT service desk, ensuring timely and effective outcomes for users
• Working with third-party support partners to diagnose and resolve complex issues where required
• Supporting system enhancements by working with our Application Specialist, from requirements gathering through to implementation
• Collaborating with business teams and suppliers to plan and deliver quarterly Oracle updates
• Contributing to a culture of continuous improvement, identifying opportunities to optimise system performance and user experience

What we’re looking for

• Experience supporting Oracle Cloud HCM in a functional or technical capacity
• A good understanding of HR and Payroll processes to help you hit the ground running
• Strong analytical and problem-solving skills with attention to detail
• Ability to work collaboratively with both business stakeholders and technical partners
• A proactive, flexible approach with a focus on delivering high-quality outcomes

You’ll also gain exposure to broader systems, with opportunities to support Oracle ERP activities, making this an ideal role for someone who enjoys variety and continuous learning.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

Location

The job is primarily based in Laurence House, 1 Catford Road, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Carlton De Souza Carlton.DeSouza@lewisham.gov.uk

Please click here to view the Job Description and Person Specification

Salary

£45,852 - £47,925 per annum (P02)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.

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