Administrator

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

The starting salary for this position is £13,817 per annum based on working 18 hours per week (pro rata to £27,634 full time equivalent).

At Surrey Adult Learning we are looking for an experienced and efficient Administrator to support our service. This opportunity is based at our Woking Adult Learning centre with the expectation of supporting at our other centres if required, so the ability to travel to other centres is a requirement.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Role

Surrey Adult Learning has seven dedicated centres in Surrey. It delivers 800 courses comprising both a published course programme and a set of bespoke courses that are designed to meet the needs of individual groups of adults in the community. Delivery takes place in centres, external venues and online.

There are 3 main teams that make up Surrey Adult Learning:

• Curriculum and Learning
• Operations
• Business, Finance and IT

This role sits within the Operations team as part of a small admin team who provide comprehensive administrative support to the wider service and Senior Leadership Team. The role holder may be asked, on occasion, to provide absence cover at any of the Adult Learning centres, on occasion.

Key responsibilities of the Administrator will include:

• Maintaining accurate staff records including training
• Supporting tutors and senior managers with day-to-day operations
• Assisting with recruitment and personnel administration
• Delivering excellent customer service and impartial advice to any enquiry
• Upholding safeguarding and equality standards

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Level 2 vocational qualification or equivalent experience
• Strong IT and and organisational skills including use of the Microsoft Office package
• Experience in customer service and high-volume data processing
• Ability to multi task and work under own initiative
• Excellent attention to detail

To apply, we request that you submit a CV and you will be asked the following 3 questions:

1. What skills, knowledge and experience do you have that would contribute to the running of a successful administration service for SAL?
2. What is important for a team to work together effectively?
3. What is your approach to delivering high quality customer care?

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Tracy Kelly via email at tracy.kelly@surreycc.gov.uk.

The job advert closes at 23:59 on 10th May 2026. Interviews will take place in Woking on 19th May 2026, followed by a desktop exercise to assess M365 skills.

We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.