Administrative Assistant/Family Information Officer
Job Description
Salary: £26,556 - £28,764 per annum pro rata to contracted hours worked
Grade B
Fixed-Term Contract - 6 months
20 Hours per Week
The Disabled Children Short break & Outreach Service provides respite and support to children, young people, and their families. We are a small team that work closely together to achieve the same outcome of providing a statutory service for the Disabled children and young people within Thurrock.
As a service we need to continue to develop and maintain effective networks with internal agencies to promote the service and deliver information and continue to actively promote The Sunshine Centre through promotional events and distribution of publicity material.
Successful applicants will be required to:
- Act as point of contact for those seeking to register their children on The Disabled children’s Register.
- Maintain the database on Disabled children’s register and use appropriate data bases to extract relevant information as required.
- To provide the manager with relevant data about the service.
- Representative for the Sunshine Centre and to liaise with parent run groups locally to ensure their involvement in the development of information and implantation of services.
- Maintain website for The Sunshine Centre for services for disabled children.
- Disseminate information and ensure that appropriate range of leaflets and information on the Sunshine Centre are provided for within services for Disabled Children.
- To collate evaluation forms from service users on the services that they access at the Sunshine centre.
- To actively promote The Sunshine Centre through promotional events and distribution of publicity material.
- To provide accurate, timely and relevant information and advice whilst respecting the confidentiality of both enquirers and providers.
- To develop and maintain effective networks with internal agencies to promote the service and deliver information.
DBS Check: Disclosure and Barring Service (DBS) check is required, at level Enhanced level.
Advert Closing Date:
- Redeployment Only: 31st August 2025
- Internal & External: 7th September 2025
Interview Date: TBC
If you have any queries regarding the post or interview dates, please contact – Lauren Riddick – Manger or Jackie Harper – Interim Deputy Manager 01375 652200 sbos@thurrock.gov.uk
To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)
Application Requirements
As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
About us
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.
Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council
Salary range
- £26,556 - £28,764 per year