Administrative Assistant (JAFF)

We are recruiting an Administrative Assistant at Caerphilly County Borough Council.

Working hours: 37
Contract Type: Full Time, Fixed Term until 31st March 2027
Location: Tredomen House / Agile Working

Team: Families First

This position offers an excellent opportunity to become part of our team and provide support across the organisation.

We pay an attractive salary of £26,403 - £28,142 and offer access to training and development opportunities.

This is an exciting opportunity to join the Families First team and play a key role in supporting the Joint Assessment Family Framework (JAFF) referral process for early intervention and prevention support.

As the first point of contact for enquiries and referrals, you’ll carry out eligibility checks, triage and progress referrals to the appropriate support services. The role involves working closely with internal teams and external agencies, maintaining accurate records and databases, and providing high‑quality administrative support.

We’re looking for someone organised, confident using IT, and able to work effectively with a wide range of colleagues and partners in a busy environment.

For the role, we ask that you have:

• 5 GCSEs Grade A*-C or equivalent Level 2 qualifications on the Credit and Qualifications Framework for Wales. For example, NVQ2 Administration.
• Effective communication skills both written and verbal.
• Experience of organising and minuting meetings.

We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list.

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Rebecca Boulton on 01443 864804 or email boultr@caerphilly.gov.uk.

Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

If you have any difficulty applying online, please contact webrecruitment@caerphilly.gov.uk for further information.