Administrative Assistant - Financial Assessment and Benefits team (part time 18.5 hours per week)
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Are you a highly organised administrator looking for a role where your work will make a real difference? Join Bracknell Forest Council as an Administrative Assistant on a part-time (18.5 hours per week), permanent basis and become part of a supportive team helping to deliver an important service for residents. If you enjoy variety, value flexibility and take pride in providing excellent support, we would love to hear from you.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service. This role includes an expectation to work from our Time Square office 2 day per week, alongside flexible working arrangements.
About you…
We are looking for a well-organised and proactive administrator who can manage a varied workload, maintain accurate records and provide excellent support to both colleagues and residents.
You will have strong communication and IT skills, a positive and flexible approach and the confidence to handle enquiries sensitively and professionally. The ideal candidate will take pride in delivering a high-quality service, work well as part of a team and be committed to supporting vulnerable residents with care, accuracy, and attention to detail.
About the team…
The Financial Assessments and Benefits Team plays an important role in supporting residents who receive care under the Care Act by ensuring that financial assessments are handled accurately, sensitively, and efficiently. Working in this team means being part of a small, supportive service where colleagues work closely together, share knowledge, and help each other manage a varied workload.
You will have the opportunity to build strong working relationships with both residents and internal colleagues while developing a good understanding of the council’s processes and services. The role is based at Time Square in Bracknell, with opportunities for hybrid working and flexible working arrangements, subject to service requirements.
Key responsibilities…
- Provide day to day operational support to Bracknell Forest Council’s Financial Assessments and Benefits Team
- Manage and maintain our systems and database containing client information
- Liaise directly with residents and colleagues regarding financial assessments and care related queries
- Assisting in relevant service delivery including managing a team inbox and mail correspondence, arranging appointments for residents, signposting for information or further advice and reporting on performance data to the Head of Client Affairs
Our benefits…
- 25 days* annual leave increasing to 28 days* after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.
- Hybrid working opportunities to support your wellbeing and work-life balance.
- Paid employee volunteering scheme.
- Local government pension scheme, with life insurance cover.
- Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
- Career development through internal and external training opportunities.
- Enhanced maternity, paternity, adoption and fostering leave.
- Employee Assistance Programme (EAP) to support your health and wellbeing
- Inclusive and social working environment with a variety of staff networks and a sports and social club.
*(pro rata for part time)
Find out more about all our benefits or see the candidate pack.
Our values
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.
Reasonable adjustments
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process. Find out more about reasonable adjustments.
Disability confident and inclusive recruitment
Bracknell Forest council is proud to be an inclusive employer. This means that if you have made us aware on the application form that you have a disability, are an armed forces veteran or you are a care leaver, you will be guaranteed an interview if you meet the essential criteria outlined in the person specification.
Interview date
Interviews will be held on the week commencing 13th of July 2026.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?
For an informal discussion or to ask any questions about this role, please contact:
Jack Lewis, Head of Client Affairs: 01344 354066
Or
Jennifer Doswell, Senior Financial Assessment and Benefits Officer: 01344 355693
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.
Salary range
- £13,358 - £15,134 per year