Active Nottingham Host (Sport & Leisure)

Job Description

Contract Type: Permanent

Working Hours: Part-time (see below)

Worker Type: Onsite Worker

Salary: Starting Salary is £26,427(Level one) rising to £27,274 (Level three) per annum (pro rata for part-time)

Location: Clifton Leisure Centre, NG11 8AB & Victoria Leisure Centre, NG1 1DB

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Active Nottingham are looking for enthusiastic, friendly and motivated individuals to join our team as Active Nottingham Hosts.

As one of the first people our customers meet, you’ll play a key role in creating a warm and welcoming experience from the moment they arrive. You’ll help customers get the most from their visit, providing information and advice on our memberships, activities and services, dealing with bookings and enquiries, and helping customers find the right options for them.

We’re looking for people with a positive, can-do attitude who enjoy working with others, delivering exceptional customer service and being part of a busy leisure environment. You’ll also support the day-to-day running of the centre, including administrative duties, maintaining welcoming customer areas and using a range of digital systems.

You’ll need to be flexible and able to work a range of hours, including evenings and weekends, according to the needs of the service.

Available Posts

Please clearly state in your cover letter which role or roles you are applying for, including the relevant post number(s).

Post 1 – Clifton Leisure Centre (NG11 8AB)
30 hours per week

• Week 1: Monday, Tuesday & Wednesday 6.45am - 1.15pm, Thursday - 2.30pm - 9pm & Friday 2pm - 8.30pm
• Week 2: Monday 2.45pm - 9pm, Tuesday 2.45pm - 8.45pm, Wednesday 2.45pm - 9pm & Saturday & Sunday 8.45am - 3.45pm
• Week 3: Monday, Tuesday & Wednesday 6.45am - 1.15pm, Thursday - 2.30pm - 9pm & Friday 2pm - 8.30pm

Post 2 – Victoria Leisure Centre (NG1 1DB)
24 hours per week

• Wednesday’s: 1pm - 8:45pm
• Friday’s: 1pm - 8:45pm
• Sunday’s: 8am – 4pm

About You

The ideal candidate will have:

• Have excellent communication and customer service skills, with a friendly, approachable and positive attitude.
• Be reliable, flexible and a great team player, with the confidence to work in a busy leisure environment.
• Previous experience of working within a leisure, sport customer-focused environment would be desirable.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Tom Bartley (Health, Safety, Workforce & Training Manager) by telephone on 07977 853950 or by email at tom.bartley@nottinghamcity.gov.uk

Closing Date: 20th November 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: To be confirmed

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working – to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference.

If you are a disabled candidate and wish to be considered under our Guaranteed Interview Scheme, please indicate this within your application. We are committed to making reasonable adjustments throughout the recruitment process and employment journey.

We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve.

We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.