Accommodation and Tenancy Officer

Please apply online via the link provided.

Job Introduction

Two year fixed term contract

This newly established role aims to secure suitable, affordable accommodation within the private rented sector for Rushmoor residents at risk of homelessness, including Ukrainian refugees and other vulnerable individuals.

This role will play a key role in building strong relationships with landlords, managing Rushmoor’s rent deposit scheme, and working closely with key partners to provide long-term housing solutions. By facilitating access to stable tenancies, this role will help reduce reliance on unsuitable and costly temporary housing, such as B&B, ensuring residents can secure safe and sustainable accommodation.

This position is instrumental in preventing homelessness, promoting housing stability, and fostering community integration.

Main Responsibilities

• Develop and maintain strong partnerships with private landlords and letting agents to secure accommodation for people at risk of homelessness.
• Administer and manage Rushmoor’s rent deposit scheme, ensuring efficient allocation and recovery of funds.
• Support applicants in securing affordable and sustainable tenancies
• Negotiate tenancy agreements to ensure that they are compliant with current legislation
• Work closely with the housing team and support services, to prevent homelessness
• Provide financial guidance to tenants, helping them manage the financial aspects of their tenancy
• Help tenants set up their tenancies by signposting to relevant agencies and charities for help. In the case of vulnerable tenants provide more intensive support
• Monitor tenancy sustainment and intervene where necessary to prevent eviction. Supporting both the landlord and tenant to resolution
• Maintain accurate records and produce reports on housing placements and scheme effectiveness

The ideal candidate

The ideal candidate will have experience of working within residential lettings or tenancy support setting. Examples could include working in a letting’s agents, property management, or floating tenancy support. It would also be beneficial to have an understanding of the benefits system.

We would like an individual to have a positive attitude with a keenness to overcome any barriers.

An inclusive approach to aid our service users integrate into the community and support them to start a tenancy successfully.

For further information please contact Jermaine Pinto on jermaine.pinto@rushmoor.gov.uk

Interviews will be held on Wednesday 9th July

Attached documents:

• Accommodation and Tenancy Sustainment Officer May 25.docx -