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Job Description Job Title: Programme Manager - ESOL - Thurrock Adult Community College Annual Salary:&nbsp;£40,965 - £46,671 pro rata (actual £32,772 - £37,336.80); depending on qualifications and experience plus £598 fringe allowance pro rata (actual £478.40 per annum) Grade:&nbsp;TACC Programme Area Managers, SCP 13-17 Permanent: 52 weeks per year Hours per Week:&nbsp;29.6 (0.8 FTE), Monday to Friday (including evenings/Saturdays as &amp; when required) About the Department&nbsp; Thurrock Adult Community College is the local authority’s provider of adult education for Thurrock. Our main base is in the Old Court House in Grays, but we deliver courses across the borough. Thurrock Adult Community College is a good provider, a rewarding place to work and an inspiring place to learn.&nbsp; About the Role&nbsp; As a Programme Manager for ESOL, you will:&nbsp; <ul> <li>Manage, inspire and motivate a small but growing team of tutors delivering accredited and non-accredited ESOL courses. Making sure planning, delivering and monitoring of teaching, learning and assessment takes place at the highest standards for our learners.</li> <li>Be an outstanding teaching, learning and assessment practitioner</li> <li>Manage and develop a designated portfolio of ESOL courses, ensuring learners reach their full potential and the college maximises it funding drawdown</li> <li>Maximise funding drawdown through innovative curriculum planning</li> <li>Ensure good quality provision within ESOL, resulting in high attendance, retention and achievement rates.</li> </ul> What&nbsp;We’re&nbsp;Looking For&nbsp; We’re looking for some who has: <ul> <li>An ESOL specialism with experience of teaching ESOL to adults</li> <li>Experience of curriculum design using Tailored Learning and Adult Skills funding, preferably in ESOL&nbsp;</li> <li>Experience of curriculum management in adult community learning, preferably in ESOL</li> <li>Good knowledge of Adult Skills funding and its rules</li> <li>Experience of quality management and quality improvement within adult community learning&nbsp;</li> <li>Experience of mentoring and developing new tutors</li> <li>Ambitions, focus and the ability to work collaboratively with others for continuous improvement in order to contribute to our journey to outstanding</li> <li>Good multitasking skills and the ability to prioritise workloads to meet deadlines</li> </ul> Essential qualifications:&nbsp; <ul> <li>Teaching qualification relevant to post-16 provision</li> <li>ESOL specialism qualification</li> <li>English and Maths at Level 2&nbsp;</li> </ul> DBS Check: An Enhanced DBS with Child and Adult Barred List checks is required. Benefits of Working with Us&nbsp; At Thurrock Council and the College, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;22nd January 2026 Closing Date (Internal &amp; External):&nbsp;8th February 2026 Interview Date: To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Fay Stone – Vice Principal&nbsp; <a href="mailto:fay.stone@thurrock.gov.uk" target="_blank">fay.stone@thurrock.gov.uk</a> To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQAcVzry2pmASKC5W266jF-uAfXg5HVA2p8NMOTJ2eP8rwU?e=OFQThj" target="_blank">Download Job Profile (PDF Document)</a> Application Requirements&nbsp; The college is committed to safeguarding children, young people and adults. As such, as part of our recruitment process we may undertake social media checks on all successful applicants.&nbsp; As part of the Safer Recruitment process, Gap Management is&nbsp;required&nbsp;for all Safeguarding roles.&nbsp;Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under&nbsp;Miscellaneous Documents&nbsp;as part of your application.&nbsp;&nbsp; If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; <a href="https://thurrockc.sharepoint.com/:w:/s/ThurrockCouncilPublicDocuments/EXtYMXeGlbVPjAoxHwfnCuIB6KNWFCXe3i6bJI6MRBQZ-Q?e=dGt2M1" target="_blank">Gaps in Employment Form</a>&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ecz7hL-hyYFGvVpdkZ55ozkBS_giEjpigg97yi5KrF2SVw?e=vKePlG" target="_blank">Gaps in Employment Example</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Programme Manager - ESOL (0.8 FTE)

Job Description Workshop Manager - Fleet Management Team Salary: £45,624 to&nbsp; £52,038 per annum Plus £5,000 pa market supplement (subject to annual review) Grade: F Permanent Contract 37 Hours Per Week, core hours &nbsp;08:00 – 16:00, 06:00 – 14:00 when required. About the Department&nbsp; Fleet Management Team are responsible for delivering all Council activities relating to vehicles and plant from procurement through to disposal. Between these stages, our Fleet Management Team are responsible for routine &amp; programmed maintenance services, inspections, reactive repairs, legal requirements, licencing, other statute requirements, ongoing compliance, insurance, fuel management and vehicle &amp; plant supply to all Council frontline operations. &nbsp;&nbsp; About the Role&nbsp; To manage and coordinate the effective use of labour, parts and other resources in respect of; diagnostics, inspections, service and repair of vehicles, plant and equipment, in a safe, efficient and economical manner with due regard to current legislation, Thurrock Council's Maintenance Policy with regard to the operator’s licence and relevant health &amp; safety policies. Ensure workshop tools, equipment, and diagnostic systems are maintained, safe, and calibrated. Ensure all HGVs meet Operator Licence and DVSA standards at all times. To act as the Quality Controller with regards to Thurrock’s MOT station and to undertake regular quality checks of the stations nominated testers in line with VOSA regulations It is essential that applicants hold a full current UK/EU driving licence preferably cat C and hold a recognised level 3 HGV C3; G or equivalent as a minimum. What&nbsp;We’re&nbsp;Looking For&nbsp; We’re&nbsp;looking for someone who has:&nbsp; <ul> <li> Ability to manage a team to achieve high levels of performance and quality standards.</li> <li> Ability to organise work priorities and allocate work to meet performance targets.</li> <li> Vehicle maintenance and repair diagnostic skills.</li> <li> Ability to interpret and assimilate technical information.&nbsp;</li> <li> Effective report writing.</li> <li> City and Guilds Full Technological Certificate or equivalent technical qualification.&nbsp;</li> <li> Substantial experience of supervising a HGV vehicle workshop repair and maintenance facility.</li> <li> Substantial experience working in a diagnostic capacity within a vehicle repair environment</li> <li> Demonstrable experience of working with software systems in a transport related environment</li> </ul> Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;22nd January 2026 Closing Date (Internal &amp; External):&nbsp;15th February 2026 Interview Date: To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Matt Trott - &nbsp;Head of Fleet &amp; Highways Operations Email: <a href="mailto:Mtrott@thurrock.gov.uk" target="_blank">Mtrott@thurrock.gov.uk</a> To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQBwiyGd1b8LQJNUesp8JS1FAX_THsXj_uBQzG9fXaJZ0Wg?e=bkIknB" target="_blank">Download Job Profile (PDF Document)</a> If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Workshop Manager

Job Description Job Title:&nbsp;ASB &amp; Enforcement Officer Salary: £39,027 - £44,463&nbsp;per annum Band: E Permanent&nbsp;Contract 37 Hours per Week Thurrock Council's dedication to tackling environmental crime saw its Environmental Enforcement Officers named Team of the Year at the Keep Britain Tidy National Awards in February 2020. Thurrock Council’s ASB &amp; Enforcement Team are looking to recruit an innovative and ‘can do’ ASB &amp; Enforcement Officer to deliver a wide range of enforcement activities to bring about local improvements for the communities in Thurrock.&nbsp; In this challenging role you will working collaboratively with internal and external partners to tackle Enviro-crime and Anti-Social Behaviour issues across the borough, proactively responding to a high level of customer service demand. Knowledge of Enforcement is essential including, The Environmental Protection Act 1990 and Highways Act 1988, Refuse &amp; Disposal Amenity Act 1978, Clean Neighbourhoods Environment Act 2005 and the Anti-Social Behaviour, Crime and Policing Act 2014. To conduct investigations, experience and working knowledge of PACE 1984, CPIA 1996, RIPA 2000, and relevant codes of practice are essential. As an ASB &amp; Enforcement Officer, you will be required to have a strong commitment to improving the Borough and the ability to participate and deliver actions to make a difference. In a busy working environment you will be conducting investigations, issuing Fixed Penalty Notices, Statutory Notices, as well as working on prosecution files to a high standard and attending court as a witness. You must be enthusiastic, willing to work alone and work well as part of a team, applying commitment and flexibility to your work. Working on your own initiative you will manage your own caseload of investigations and enforcement actions, together with providing support to our partners under the Community Safety Partnership. You must hold a manual driving licence and will be expected to walk a significant amount of distance daily. In this role you would be required to work Monday to Friday 8am to 4pm. However working patterns may vary according to operational priorities.&nbsp; DBS Check: A Disclosure and Barring Service (DBS) check at a standard level is required for this role and candidates must be able to attain Essex Police Vetting at a level of NPPV-2 Full to obtain accreditation under the Community Safety Accreditation Scheme. Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Closing Dates:&nbsp; Redeployment Only: 22nd January 2026 Internal &amp; External: 15th February 2026 Interview Dates: To Be Confirmed To view the Job Profile and Person Specification please follow the link below: <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Edj4X5dle2NDn0YFWHQ6kdgBDioaGMio0pt-IsMVFlKFZQ?e=rQMKJW" target="_blank">Download Job Profile (PDF Document)</a> About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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ASB & Environment Enforcement Officer

About the roleAs demand for affordable housing continues to rise, North Northamptonshire Council is at the forefront of supporting residents facing housing challenges. With increasing pressure on social housing and limited availability, access to the private rented sector (PRS) has become a vital part of our housing solutions offer.We’ve reshaped our service to meet these challenges head on, with dedicated triage and casework teams, including a pathway for singles, working collaboratively to prevent homelessness and secure sustainable housing outcomes. Our approach is proactive, person-centred, and focused on empowering households to access suitable accommodation, particularly within the PRS.We are looking home visiting officer to work within triage team assisting clients within their homes. This will be a demanding role out in the community. If you're passionate about making a tangible difference in people’s lives and want to be part of a forward-thinking, dynamic team, we’d love to hear from you. What will you be doing?You will work collaboratively with households who are homeless, or at risk of homelessness to remove any barriers to their rehousing with a strong focus on prevention and PRS access. You will create, review and update their personalised housing plan to support timely and sustainable outcomes and minimise any stay in temporary accommodation. Working collaboratively with internal and external partners to deliver joined-up support.You will assess applicants housing needs in the home and make enquiries around homelessness, eligibility for assistance, priority need, and local connection with North Northamptonshire. Where appropriate, you will also consider if they are intentionally homeless.You will issue clear, legally compliant decision letters that reflect current guidance and case law, and detailing the reasons for your decision.For further information about the role or an informal chat please contact Ian Cartmell, Housing Advice and Options Manager on 01536 859169.About youYou will have experience of working in housing within a local authority, housing association or equivalent experience within another organisation.You will have a proven ability to provide excellent customer care working effectively with others, have good interpersonal skills and be able to adapt to an ever-changing housing landscape.To succeed in the role, you must have excellent communication skills, be an accomplished negotiator and problem solver and be able to work by your own initiative in a fast-paced environment. You will be adaptable, resilient, and ready to contribute to a service that’s constantly evolving to meet local needs. Please see the attached job description and person specification for full details including the essential and desirable criteria for this role.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.Disability Confident EmployerWe are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here <a href="https://www.northnorthants.gov.uk/directory/support-offer/employment-and-disability-service-eads" target="_blank">The Employment and Disability Service (EADS) | North Northamptonshire Council</a>Armed Forces Community The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Housing Options Advisor - Home Visits 

Job Description Job Title:&nbsp;Lower Thames Crossing (LTC) Highways Licensing &amp; Strategic Road Team Leader&nbsp; Salary:&nbsp;£45,624&nbsp;– £52,038&nbsp;per annum&nbsp;(pro rata if part-time) Grade:&nbsp;F&nbsp; Contract Type:&nbsp;Permanent &nbsp; Working Hours:&nbsp;37 hours per week&nbsp; About the Department&nbsp; This role is an interesting and exciting opportunity to work in a small, proactive team keeping the road network flowing and ensuring compliance across all street &amp; road work activity.&nbsp; About the Role&nbsp; As the LTC Highways Licensing &amp; Strategic Road Team Leader, you will&nbsp;be responsible for:&nbsp; <ul> <li>Co-ordinating all LTC works on the highway&nbsp;</li> <li>Build strong working relationships with all contractors and clients working on the LTC&nbsp;</li> <li>You will be the key component in ensuring network co-ordination for LTC works in conjunction with all other highway activities.</li> <li>Attend all LTC meetings and provide valuable and consistent messaging within those. Chair Thurrock Network Management meetings regarding the LTC and other highway works to ensure impeccable Network Management across all works and events occurring on the highway, whilst ensuring a consistent approach is taken with all those applying for network occupancy. &nbsp; &nbsp;</li> <li>Process and manage any highways licensing applications relating to the LTC.</li> <li>Maintain a professional and consistent manner at all times. &nbsp;&nbsp;</li> </ul> This role offers the chance to make a real difference by ensuring effective co-ordination across the boroughs road network.&nbsp; What&nbsp;We’re&nbsp;Looking For&nbsp; We’re&nbsp;looking for someone who has:&nbsp; <ul> <li>Exceptional communication skills</li> <li>Intensive knowledge of the New Roads &amp; Street Works Act (NRSWA) and the Traffic Management Act (TMA)&nbsp;</li> <li>Exceptional organisational skills</li> <li>Must be able to work on own initiative&nbsp;</li> </ul> Essential qualifications:&nbsp;Extensive knowledge of NRSWA &amp; the TMA. Experience with processing and managing Highways Licensing applications.&nbsp; DBS Check:&nbsp;Not required for this post. Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;22nd January 2026 Closing Date (Internal &amp; External):&nbsp;25th January 2026 Interview Date: To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact:&nbsp; Mark Mixture - Network Manager&nbsp; <a href="mailto:mmixture@thurrock.gov.uk" target="_blank">mmixture@thurrock.gov.uk</a> &nbsp;07702 &nbsp;821419 To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/IQCJlxePFM5YQLDhZsAbc389AaHxchFHslCWgsE8tv35g3c?e=U3DBw3" target="_blank">Download Job Profile (PDF Document)</a> If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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LTC Highways Licensing and Strategic Road Team Leader

About the Role The post, print &amp; document solutions team is a vital part of Ealing Council’s property services department, delivering essential post and corporate print functions across the council estate. We are seeking a dynamic and experienced post, print &amp; document solutions manager to lead this critical service.Purpose of the Role As the lead officer for the service, you will provide strategic and operational leadership, ensuring the delivery of an efficient, customer-focused post and print function. You will manage relationships across the council and drive continuous improvement, aligning services with our wider corporate and digital objectives.Key Responsibilities<ul><li>Lead and manage the post, print &amp; document solutions team to deliver high-quality, cost-effective services.</li><li>Develop and implement strategies to enhance existing services and introduce innovative document solutions.</li><li>Build strong relationships with internal stakeholders to ensure services meet business needs.</li><li>Drive digital transformation within the service, supporting the council’s corporate objectives.</li><li>Ensure compliance, efficiency, and customer satisfaction across all operations.</li></ul>About You We’re looking for someone with:<ul><li>Proven experience in managing post, print and/or document solutions or similar service delivery.</li><li>Strong leadership and stakeholder management skills.</li><li>A strategic mindset with the ability to deliver operational excellence.</li><li>Knowledge of digital transformation and document management solutions.</li></ul>Why Join Us? At Ealing Council, you’ll be part of a forward-thinking team committed to innovation and service excellence. We offer a collaborative environment, professional development opportunities, and the chance to make a real impact in the community.Apply Now





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London Borough of Ealing

Post, print and document solutions manager

Ealing Council have an exciting new opportunity for a Sheltered Housing Officer available on a full time basis (Monday to Friday – 9am to 5pm 35 Hours per week) in our Sheltered Housing Service.Are you an experienced housing professional with a desire to help and support vulnerable and elderly tenants or are you currently working in a non-housing role, but have transferrable skills that you think would be beneficial to the Sheltered Housing service?If so, we’d love to hear from you.We’re looking for a compassionate and proactive Sheltered Housing Officer to help vulnerable residents across Ealing maintain their tenancies and live more independently.In this rewarding role, you will build trusted relationships with tenants, identify support needs through proactive visits, and work in partnership with internal teams and external agencies to coordinate tailored support. You will provide practical help and advice, contribute to safeguarding, and make sure residents can access the services they need to thrive in their homes and communities.You will need excellent communication skills, experience supporting vulnerable people, and the ability to manage a varied caseload with care and professionalismClosing date for applications: 27 January 2026You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.Please note all applications will be determined on merit.





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Sheltered Housing Officer

<h4>The Role</h4>Do you see yourself leading a team that makes a real difference in children’s lives?Can you use your expertise to support and develop confident social work practitioners?If yes, we have the perfect role for you!Southwark Council’s Fostering, Special Guardianship and Connected Persons Service is looking for a Special Guardianship and Connected Carers Team Manager to join our amazing team and help deliver high-quality, relationship-based social work that promotes positive outcomes for children.About the Role:As the Team Manager, you will provide exceptional leadership and professional guidance to a team of social workers, ensuring high-quality assessment, support, and oversight for in-house foster carers and connected carers. You will:<ul><li>Lead, manage, and develop a team of social workers, promoting excellence in practice.</li><li>Ensure carers are supported, challenged appropriately, and able to meet the needs of Southwark’s children.</li><li>Oversee performance management, supervision, and workload allocation.</li><li>Provide guidance in line with statutory requirements, Practice Frameworks, and research-informed social work.</li><li>Contribute to service development, partnership working, and the delivery of integrated, child-focused care.</li></ul>This is a 12 month Fixed Term / Secondment opportunity.About You:We are looking for someone who can combine strong leadership with a relationship-based approach to social work. You will:<ul><li>Have proven experience in managing social work teams and delivering high-quality practice.</li><li>Be confident in decision-making, complex analysis, and managing risk.</li><li>Support the professional development of practitioners, including ASYE, NQSWs, and NAAS candidates.</li><li>Have excellent communication and report-writing skills, with experience presenting in formal settings.</li><li>Demonstrate emotional intelligence, resilience, and the ability to inspire and motivate a team.</li><li>Be committed to safeguarding children and promoting positive outcomes in line with statutory guidance.</li></ul>About the Team:Our team is dedicated, supportive, and committed to continuous improvement. You will work in a culture that:<ul><li>Values reflective, systemically-informed, and evidence-based practice.</li><li>Offers opportunities for professional growth, development, and leadership.</li><li>Encourages collaborative, multi-agency working to achieve the best outcomes for children and carers.</li><li>Celebrates excellence and supports staff to thrive while holding everyone accountable to high professional standards.</li></ul>For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Sophie James at <a href="mailto:Sophie.James@southwark.gov.uk" target="_blank">Sophie.James@southwark.gov.uk</a>Additional Information:<ul><li>12 month Fixed Term Contract / Secondment</li><li>Enhanced DBS required</li></ul>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a><h4>Recruitment timetable</h4>Advert close date: 11:59pm on 29th January 2026Shortlisting date/s: 5th February 2026Interview date/s: 12th February 2026The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2692975&amp;ptId=110839" target="_blank">Please click here to view the Job Description</a></li></ul>





<ul></ul>

Southwark Council

Fostering Team Manager

<h2>About the job</h2>Salary: £30,024 - £32,597 a year pro rata Hours per week: 22 Contract type: PermanentAs a Business Support Officer within Luton Borough Council, you will provide high-level, comprehensive business and personal assistant support to the Service Directors within the Inclusive Economy Directorate. The role requires the exercise of sound judgement, discretion and confidentiality in all aspects of work, supporting senior leaders to operate effectively and deliver key priorities.You will manage and maintain Service Directors’ diaries, ensuring effective prioritisation, organisation and allocation of appointments within a demanding and varied work programme. This will include liaising with Councillors, officers, partners and external organisations to coordinate meetings, seminars and conferences, arranging virtual and in-person meetings, room bookings, refreshments, travel and accommodation as required.The postholder will organise and attend key internal and external meetings, including forming agendas in consultation with Service Directors, circulating papers in advance, and producing accurate and timely minutes. You will ensure that actions and recommendations are followed up and progressed, and organise events and activities that support departmental objectives and promote a positive image of Luton.You will provide essential support during investigations, hearings, disciplinary meetings and grievance processes, including taking accurate and confidential notes as required. In the absence of Directors, you will manage and prioritise incoming emails and correspondence, liaising with Service Managers to ensure appropriate actions are taken.The role also involves providing comprehensive business support across business continuity, performance management, risks, complaints and committee reporting. This includes maintaining registers, tracking committee reports, managing divisional risk registers, collating information, progress-chasing deadlines and ensuring issues are escalated appropriately. You will ensure that consultation requirements are met and seek procedural advice from relevant Council colleagues where necessary.You will develop, maintain and improve administrative systems, databases and procedures, ensuring the timely and accurate retrieval of information for a wide range of audiences. This includes collecting, analysing and presenting statistical and management information in a clear and accessible format.The Business Support Officer will draft correspondence, reports and presentations on behalf of Service Directors and Service Managers, using initiative and judgement to ensure communications are professional, accurate and clearly articulated.Please note this role does not attract sponsorship.<h2>About you</h2>You will act as a key point of contact for the Service Directors, receiving and filtering incoming requests and telephone calls from senior managers, elected members, partner organisations and the public. You will prioritise enquiries, resolve matters within your remit, or refer appropriately to always ensure continuity of service and excellent customer care.Financial administration forms part of the role, including processing invoices, budget coding and ordering through the Council’s finance systems, ensuring that financial operations are maintained within agreed timescales.About you:To be successful in this role, you will have demonstrable experience providing secretarial and administrative support to senior management, including developing and maintaining effective procedures, systems, and processes that contribute to a well-functioning team. You will have strong planning and coordination skills, able to adapt to changing working practices and shifting priorities.You will have the ability to present and maintain detailed and accurate workload information, produce a wide range of complex documents, and draft correspondence such as letters, reports, and meeting minutes. Your minute-taking skills will be particularly important, as you will be required to capture key discussions and decisions in meetings of varying complexity.Clear and precise communication is essential in this role. You will be confident in communicating with colleagues at all levels, both face-to-face and in writing, to gather and clarify specific requirements. You will also be assertive and constructive in providing advice and feedback, ensuring that the required standards and outcomes are achieved.Your ability to use your initiative and work independently will be key. You will be skilled at establishing facts, acting within defined procedures, and solving problems when issues arise. This includes developing and implementing efficient administrative procedures to streamline workflows and enhance service delivery.You will have strong IT skills, with demonstrable experience in using a range of software packages including word processing, PowerPoint, spreadsheets, and databases. You should also be able to quickly learn and effectively use specific software systems as required by the role.A good understanding of data protection principles, as well as the handling of Freedom of Information (FOI) requests, will be essential. You will be familiar with the importance of confidentiality and maintaining privacy in all aspects of your work.Ideally, you will hold a Business Administration Level 2/3 qualification (or equivalent) or have gained equivalent experience in an administrative or secretarial support role.You will be flexible in your approach to work, with the ability to adjust your hours when necessary to meet service demands, including attending occasional evening meetings.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1673254&amp;ptId=12219" target="_blank">download: PREF102647 202107 L5 Business Support Officer.docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1679055&amp;ptId=12219" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Business Support Officer

<h2>About the job</h2>Salary: £27,254 – £29,540 a year pro rata Hours per week: Casual Contract type: CasualAs a Casual Deputy Registration &amp; Ceremonies Officer, you will play a vital role in delivering statutory registration services to the community. The postholder will be responsible for registering births, deaths, stillbirths and marriages in line with legislative requirements, statutory procedures and guidance issued by the Registrar General.You will ensure the accurate maintenance, security and safe custody of all registers, records and indices, and undertake the registration of marriages across local religious buildings and approved marriage venues, providing a professional and sensitive service to customers at all times.The role also includes responsibility for the receipt, recording and banking of money, in accordance with the Council’s cash handling and financial procedures. You will account for all secure stock and income on a monthly and annual basis, ensuring that both secure and non-secure stock is managed effectively and ordered from the General Register Office in a timely manner.In addition, you will support the wider Local Registration Service by undertaking administrative and operational duties as required, demonstrating flexibility and a commitment to maintaining high standards of service delivery.Please note this role does not attract sponsorship.<h2>About you</h2>The successful candidate will be confident in dealing with members of the public in a polite, professional and sympathetic manner, particularly in sensitive situations. You will demonstrate strong interpersonal skills and the ability to maintain the dignity and professionalism required when supporting and delivering registration services and ceremonies.You will be computer literate, with the ability to competently use Windows-based systems and spreadsheets, and will pay close attention to detail when following procedures and processes. This includes accurate financial calculations and reconciliations, ensuring statutory and operational requirements are met at all times.The role requires the ability to work effectively as part of a team, alongside the flexibility to support the wider service as needed. You will either have knowledge of, or the ability to quickly acquire, an understanding of statutory and procedural requirements relating to the registration of births and deaths, ceremonies, and the taking of notices.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.Applicants should hold GCSEs or equivalent experience and be available to work flexibly. This includes covering weekday hours between 9:00am and 5:00pm as required, as well as weekends and occasional Bank Holidays on a rota basis. The role will involve attending various sites across the Borough. Join us and play a meaningful role in supporting our community at some of life’s most important moments - apply today.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1692611&amp;ptId=12222" target="_blank">download: Casual Deputy Registration and Ceremonies Officer JD - March 2025.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1692612&amp;ptId=12222" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Casual Deputy Registration & Ceremonies Officer

<h2>About the job</h2>Salary: £25,989 – £26,824 a year pro rata Hours per week: 37 &amp; 32 Contract type: PermanentWe’re looking for compassionate Support Workers to help adults with Learning disabilities within the supported living service. Using a strengths-based approach, you’ll support Adults in supported living service —focusing on wellbeing, daily living skills, and personal care.You’ll assist with care planning, promote independence, and provide hands-on support, including medication administration and use of specialist equipment. Working closely with professionals and services, you'll contribute to assessments and ensure the right support is in place.Strong communication, accurate record-keeping, and a flexible, person-centred mindset are essential. If you’re ready to make a real impact, we’d love to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking dedicated Support Workers who are passionate about promoting independence, dignity, and choice for individuals with care needs. You’ll support people in accessing a variety of community services and activities, while caring for their physical, emotional, and social wellbeing.You’ll act as an advocate for those you support, ensuring their voices are heard throughout their care experience. Strong communication skills are essential, as you’ll engage with individuals, families, and professionals in a range of settings.This role involves working flexibly across locations, including weekends, bank holidays, sleep-ins, and waking night duties. You’ll be part of a supportive team, contributing to a positive, inclusive environment, and ready to respond in emergency situations.We’re looking for someone who can support new staff, identify discrimination, and take appropriate action. You should have some knowledge of the needs of people with learning disabilities and a willingness to gain a QCF Level 3 in Care.Applicants must be comfortable with manual handling (after training) and be able to communicate fluently and effectively in spoken English with the public.If you’re adaptable, compassionate, and ready to make a real difference, we’d love to hear from you.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594454&amp;ptId=12221" target="_blank">download: Support Worker - JD_.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594455&amp;ptId=12221" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Support worker

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionAre you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.What’s the role?Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Officer to join the team responsible for offering suitable accommodation under S188 and S193 duties.&nbsp; Successful candidate will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. The successful candidate will be confident in enforcing the offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forWe are seeking an experienced officer with a good knowledge of Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have sound knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.LocationWhilst the service is primarily based in Laurence House, Catford, London, SE6 4RU we operate a hybrid approach whereby you may be required to work both in the office and from home as determined by service requirements.The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>The job is subject to a Basic DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handboo</a>k- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Grant Chinyuku on 07514947983.Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/AccommodationAssessmentandLettingsOfficer130126" target="_blank">here</a> to view the Job Description and Person Specification&nbsp;Salary£42,912- £44,235 per annum (SO2)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:&nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





<ul></ul>

London Borough of Lewisham

Accommodation Assessments & Lettings Officer

Looking for an opportunity to earn while you learn and gain the qualifications needed to start a successful career in the building control industry?The South Thames Gateway Building Control Partnership is a Local Authority partnership combining the building control services of four Local Authorities (LA) within Kent. This combined skills and talent has created a forward thinking, progressive building control team.We are seeking to recruit an enthusiastic, motivated team player who is willing to commit to a career in Local Authority Building Control and undertake a varied range of technical tasks. Our assistant surveyors will recognise that this is a career opportunity with a structured training programme equipping them with the qualifications and skills that will support them throughout their career in the construction industry. Candidates must demonstrate that they have the right values and a passion for working in the construction industry. The Role You will be part of a team that delivers the building control services for Canterbury, Gravesham, Medway, and Swale councils and required to work across any of these areas. Our Assistant Building Control Surveyors will undertake a training programme which is partly based in the office on site working and learning alongside experienced surveyors. You will be able to work flexibly and maintain a good work-life balance. We have a high standard of values and looking for people who believe in and share those values. This is a great opportunity to develop as far as your ambition and talent allow.Your main responsibilities will include:Supporting the operations team to gain a comprehensive understanding of the building control process.Working with experienced surveyors and supporting them with all building control activities including plans checking and site inspection workActively managing your own career development to work towards qualificationThroughout your training you’ll earn a competitive salary and on completion you’ll have the skills, qualifications and experience required to become a <a href="https://www.gov.uk/guidance/registered-building-inspectors" target="_blank">Registered Building Inspector</a> as well as the opportunity to progress to become a fully qualified Chartered Surveyor or Building Engineer.Please note – This role will require regular travel to sites. Therefore, you will need a full driving licence.What do I need to join? We’re seeking an individual seeking a career change with construction experience or with no construction experience but other transferable skills.If you would like to have an informal discussion with the recruiting manager, please e-mail Janine Weaver on <a href="mailto:janine.weaver@medway.gov.uk" target="_blank">janine.weaver@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking to appoint an Assistant Building Control Surveyor. You will be required to demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Assistant Building Control Surveyor

As HR Consultant &amp; JE Lead you will be the expert in the job evaluation process, ensuring all roles are evaluated fairly, providing advice and guidance to managers. You will collaborate with HRBPs and managers to develop and implement strategies for organisational change, leading on the consultation and engagement processes, to meet the needs of the Council, and provide professional HR advice and support. You will need to be CIPD Level 3 or equivalent qualified with good practical knowledge and experience working as a HR professional, specifically in relation to job evaluation and organisational change.If you would like to have an informal discussion with the recruiting manager, please call James Hood on 01634 334499.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a HR Consultant and JE Lead to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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HR Consultant and Job Evaluation Lead 

We are seeking Public Health Practitioners to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. The aim of the role is to improve the health and wellbeing of the population of Medway by delivering Healthy Way in the community. Healthy Way is delivered over a 12-week period to a group of up to 25 adults who are wanting to make lifestyle changes. Healthy Way discusses a range of topics such as the Eat well guide, Type 2 diabetes, behavioural change, sleep and so much more. Healthy Way courses are scheduled around the facilitator’s availability. We are looking for three facilitators on zero-hour contracts to join the team with day, evening and Saturday morning availability. Full training will be provided. The successful candidate will need to have good communication skills, be non-judgemental and flexible. They will also need to be a self-starter who enjoys connecting with people.The successful post holder will be subject to an Enhanced DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Katherine Williams on <a href="mailto:katherine.william@medway.gov.uk" target="_blank">katherine.williams@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Public Health Practitioner

Job Description Organisation: London Borough of Waltham Forest Salary: PO1 £41,133 - £43,680 Contract Type: Permanent Working hours per week: 36&nbsp; Application Deadline: &nbsp;14/02/2026&nbsp; Proposed Interview Date(s): TBC Reference: 1990 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We have a fantastic opportunity for a highly motivated individual with a passion for helping people and delivering high levels of customer service to join the Rents team. You will provide an effective, proactive and customer focused income collection service, balancing prevention, support and recovery, using outstanding customer service. What you'll do… Provide an effective, proactive and customer focused income collection service, balancing prevention, support, and recovery. Work effectively under pressure to meet deadlines and targets. Put forward new ideas, constructively challenge the status quo and embrace change. Most importantly you will be passionate about people and go above and beyond to make a positive impact on customers. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Rents%20Officer%20%281990%29.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; Take ownership for all cases within a specific area and deliver a broad range of preventative measures, using a variety of methods to contact customers. Ensure that advice, information, and guidance is easy to understand and provided as appropriate. Actively assist customers with their rent related claims including Housing Benefit, Universal Credit, direct payment from benefits and Discretionary Housing payments (DHP) to maximum rental income. Complete income and expenditure forms to implement sustainable and affordable payment plans. Promote payment by direct debit and work with customers to create positive rent payment culture reducing the likelihood of missed payments and the need for legal action. Complete referrals to the necessary debt and advice agencies, including the CAB. Build and maintain relationships with other external agencies. Use predictive analytics to analyse performance within your patch to meet key performance objectives. Attend new tenant sign ups. Prepare legal documentation, complete court applications via Possession Claims Online (PCOL) and represent the Local Authority in court. Arrange and attend evictions. Periodic attendance at &nbsp;community events, promoting and publicising the work of the Rents Team. Qualifications and Requirements:&nbsp; Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent. Relevant professional qualification&nbsp; &nbsp; Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Luke Barrow, Rents Team Leader &nbsp;at <a href="mailto:Luke.Barrow@walthamforest.gov.uk" target="_blank">Luke.Barrow@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Rents Officer

What will you be doing?Kent Pensions Administration Team is expanding to strengthen our capacity and resilience. We are delighted to announce a permanent vacancy for a Pensions Deputy Team Manager (to work in our Pensions Operations Team for Kent Pension Fund).This a permanent role, full-time (37 hours); part-time applicants (minimum 30 hours a week) also welcome. The post will involve hybrid working (home and office working in Maidstone, Kent, dependent upon business needs). As a Deputy Team Manager, you will play a key role in administering the Kent Pension Fund. Working closely with Team Managers, you will support and coordinate colleagues to deliver high-quality pension administration services and contribute to key projects.Essential experience and skills:<ul><li>Strong, working knowledge of the Local Government Pension Scheme (LGPS)</li><li>Extensive experience in pension assessments and calculations</li><li>Familiarity with Altair systems</li><li>Commitment to delivering excellent customer care</li></ul>Previous management experience is not essential; we will provide support to help you develop in the role. You will join a collaborative and professional team dedicated to accuracy, service excellence and continuous improvement. Full details are available in the job description and person specification.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.About youFor further details about the role please contact Craig Pemble, Team Manager. (<a href="mailto:Craig.Pemble@kent.gov.uk" target="_blank">Craig.Pemble@kent.gov.uk</a>)About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Kent County Council

Pensions Deputy Team Manager 

Champion Customer Excellence: Highways Engagement &amp; Customer Support Manager Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement &amp; Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for residents and partners across Derbyshire. This is a fantastic opportunity to shape how the Highways Service communicates, responds, and improves. You’ll play a key role in embedding a customer-first culture, driving innovation, and enhancing the council’s reputation through effective engagement and transparent reporting. About the Role • Lead the development and implementation of a comprehensive stakeholder engagement strategy. • Manage the customer enquiry process, ensuring timely, consistent, and high-quality responses. • Develop and maintain performance dashboards and KPI frameworks to monitor service delivery. • Collect and analyse customer feedback to inform service planning and continuous improvement. • Collaborate with corporate communications to align messaging and public engagement activities. • Oversee financial reporting and use live data to support strategic decision-making. • Act as a key liaison for escalated or complex customer issues, ensuring resolution aligns with council values. About You • Extensive experience managing customer service functions in a local authority or public sector environment. • Proven ability to develop engagement strategies that improve public satisfaction and trust. • Strong leadership skills with experience embedding service standards and fostering a culture of accountability. • Excellent communication and analytical skills, with the ability to interpret data and drive improvements. • Ability to manage conflicting priorities and deliver outcomes under pressure. Essential Qualifications and Experience • Degree or equivalent qualification in public administration, communications, highways management, or related field. • Evidence of continuous professional development in customer service or stakeholder engagement. • Experience in financial reporting and performance management. • Driving licence and flexibility to work across Derbyshire. Desirable • Membership of relevant professional bodies (e.g., IRF, CIPR, CIM, IoIC). • Experience in digital transformation and CRM systems. • Involvement in public consultation or community engagement programmes.________________________________________Support &amp; Benefits: • Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs. • Generous Annual Leave Scheme: Ensures a healthy work-life balance. • Local Government Pension Scheme: Provides financial security. • Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling. • Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app. • Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encourages environmentally friendly commuting options. • Our Derbyshire Rewards: a package of benefits and discounts.Apply Now If you’re a strategic thinker with a passion for customer service and stakeholder engagement, we’d love to hear from you! Join us and help shape a responsive, customer-focused Highways Service for Derbyshire.📅 Closing Date: Sunday 1st February 2026 📝 Interview Date: 9th to 13th FebruaryCandidates who have previously applied and were unsuccessful need not reapply.Hways2026Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>PLACE1Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Derbyshire County Council

Engagement and Customer Support Manager

South Wingfield Primary is a popular school with a friendly community of staff, governors, children and families. We are looking to recruit a midday supervisor to join our staff on a permanent basis.We are looking for a friendly, reliable, and caring individual to join our team as a Midday Supervisor. This role involves supporting children during the lunchtime period, ensuring a safe and happy environment both in the dining hall and on the playground.Key Responsibilities<ul><li>Clear away tables and chairs</li><li>Supervise pupils during lunch in the dining hall and playground.</li><li>Encourage positive play and good behaviour.</li><li>Assist with minor first aid when required.</li><li>Work as part of a team to maintain a safe and enjoyable lunchtime experience.</li></ul>Requirements<ul><li>Enjoy working with children.</li><li>Good communication and interpersonal skills.</li><li>Ability to promote positive behaviour and inclusion.</li></ul>Provisional Interview Date: 12 January 2026





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Midday Supervisor

Would you like to work as a relief member of staff in the Libraries across Derbyshire, especially those in Hayfield, New Mills, Chapel-en-le-Frith, Whaley Bridge and Buxton?We’re looking for someone who is passionate about Libraries, is an excellent team player, who is eager to learn and who thrives working in a fast-paced customer focused environment.The successful candidate will be:<ul><li>Able to create a friendly and welcoming environment for a diverse range of customers</li><li>Excellent at multi-tasking, efficient, happy to work under pressure &amp; confident with working alone if required.</li><li>Passionate about what public libraries offer, and able to promote our services.</li><li>Confident in using IT (training will be given on specific library systems)</li></ul> Library experience is an advantage, but we also welcome candidates who have demonstrated exceptional customer service elsewhere. Please note: <ul><li>There are no guaranteed hours with a Relief Library Assistant Contract.</li><li>Library work can be physically demanding.</li><li>Evening and weekend working may be required.</li></ul>What we offer you.<ul><li>Generous local government pension scheme</li><li>Cycle to work scheme</li><li>Free online health and exercise sessions</li></ul> Provisional Interview Date: 2 February 2026Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>PLACE1Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Library Assistant

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.Tapestry Learning Partnership are seeking to appoint an enthusiastic Learning Mentor to join our hardworking and high achieving team at City of Derby Academy.The role of the Learning Mentor has never been more important as we continue to build our SEND provision to meet the needs of all our learners. The successful applicant will be a kind, resilient, nurturing, well qualified individual who understands the importance of relationships, patience, understanding and respect, whilst managing to respond to the complex needs and requirements of our student.City of Derby Academy is a vibrant school with the vision of ‘improving the life chances of all students.’ We do this by providing engaging and enjoyable learning experiences over a broad and balanced curriculum. The keys to our success are our passionate staff who work with our students to develop personal and academic success. Tapestry’s vision is clear: Every child will succeed and flourish by experiencing an exceptional education. We believe in the power of education to transform lives and are proud of our strong sense of community, commitment to inclusion, and culture of high expectations.Who We’re Looking For:We are seeking a caring, dedicated professional with experience supporting children and young people. You will be:<ul><li>Driven, approachable, and empathetic</li><li>Calm, confident, and resilient</li><li>Organised and reliable</li><li>Culturally sensitive and committed to the highest standards of professionalism</li></ul>What Makes Us Special<ul><li>A caring, inclusive culture that celebrates diversity</li><li>Strong relationships and a positive, respectful environment</li><li>Exceptional pastoral support for students and staff</li></ul>Your Development Matters<ul><li>Access to high-quality CPD and training</li><li>Opportunities to grow and fulfil your aspirations</li></ul>Why Us?You’ll be joining us at a very exciting time. In January 2026, two strong Trusts, QEGSMAT and Djanogly Learning Trust, came together to form Tapestry Learning Partnership. This new chapter brings incredible opportunities for collaboration and growth.Tapestry’s vision is for every child to succeed and flourish by providing an exceptional educational experience. We believe in the power of education to transform lives and are proud of our strong sense of community, our commitment to inclusion, and our culture of high expectations.As part of Tapestry Learning Partnership, you’ll benefit from:<ul><li>A supportive network of like-minded professionals who share a clear vision and values.</li><li>High-quality, ongoing professional development for you and your team.</li><li>A passionate, committed wider team focused on:<ul><li>Achieving the highest academic outcomes for all pupils.</li><li>Driving social change through education.</li><li>Providing exceptional pastoral care and enrichment opportunities.</li></ul></li><li>Bespoke support from the Trust’s central team, tailored to your school’s needs.</li><li>Access to a range of employee benefits designed to promote health and wellbeing.</li></ul>This is a fantastic opportunity to make a lasting impact in a school that is excited about its future.Tapestry Learning Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. It is a criminal offence to engage or seek to engage in regulated activity or regulated work with children, if you appear on the DBS barred list. All appointments are subject to an Enhanced DBS check and be eligible to work in the UK.Further information about our commitment to Safeguarding can be found at: <a href="https://www.tapestrylearningpartnership.org/" target="_blank">Tapestry Learning Partnership</a>Please be aware, the Trust may also consider performing an online presence check as part of their pre-employment checks.This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).If you are interested and wish to have an informal conversation to discuss the role or would like to visit the school, we would be happy to arrange this. Please call 01332 270450. Further details about our school can be found on our website: <a href="http://www.cityofderbyacademy.org" target="_blank">www.cityofderbyacademy.org</a>To apply for this position, please visit our careers page via our website: <a href="https://www.tapestrylearningpartnership.org/" target="_blank">Tapestry Learning Partnership</a>Provisional Interview Date: Week commencing 26 January 2026 Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Learning Mentor

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.Required to start as soon as possibleWe are now recruiting for a House Support Officer, to contribute to the team of House Support Officers and work alongside staff, parents and students. The underpinning value of the work is to ensure that every student achieves their potential through the provision of targeted support and intervention, working with the school’s pastoral leaders. In consultation with the Heads of House, the House Support Officer will contribute to all aspects of students’ well-being and achievement.The role will involve a mixture of dealing with parents, with students’ behavioural and attendance issues, intervening with difficulties around the school in terms of pastoral support and supporting the work of the inclusion team.The successful candidate will:<ul><li>Be the main contact for parents/carers during the school day</li><li>Support the Heads of House in monitoring attendance and punctuality of students</li><li>Investigate specific behaviour incidents, taking statements from students where appropriate, and preparing accurate and appropriate documentation to report findings to Heads of House.</li><li>Support the DSL by ensuring all safeguarding issues are dealt with and recorded in line with school policy and procedures.</li><li>Work on school attendance as necessary e.g. first day contact for targeted cohorts of students</li></ul>To be successful in this role we are looking for:<ul><li>Level 3 qualification or a minimum of 3 years’ experience in a similar role</li><li>5 GCSE’s (Equiv. A* - C) including English and Maths</li><li>Background knowledge of relevant pastoral work</li></ul>Tupton Hall School is part of Redhill Academy Trust. The Academy is also a member of Redhill College of Leadership and Development and as such there are excellent CPD opportunities for further information please visit the website.Benefits<ul><li>Access to Local Government Pension Scheme</li><li>Generous annual leave entitlement increasing with service, plus statutory holidays</li><li>The opportunity to be part of a highly supportive and ambitious team/school</li><li>Recognised continuous local government service for annual leave entitlement, Occupational Maternity/ Paternity pay</li><li>Cycle to work Scheme</li><li>Commitment to employee Health and Wellbeing including Employee Assistance Programme</li><li>Employee benefits platform</li></ul>For further details regarding this post please contact Mrs A Lindley, Operations Manager on <a href="mailto:a.lindley@tuptonhall.org.uk" target="_blank">a.lindley@tuptonhall.org.uk </a>or on the Academy number. To apply complete our on-line application form, please use the 'apply now' button.If you have any questions or queries regarding the application process please contact the HR Team.As Redhill Academy Trust is committed to safeguarding children practices, any appointment will be subject to an enhanced DBS and Child barred list checks, candidate online search and successful references.Applicants should apply through the vacancy on our trust website: <a href="https://www.redhillacademytrust.org.uk/vacancies/vacancies-single?Category=All&amp;Advert=I3Sc8TSw6dbZJEwO1-emQA%3D%3D&amp;Region=TuptonHallSchool" target="_blank">House Support Officer | Redhill Academy Trust</a>Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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House Support Officer

Connect Communities and Highways: Engagement &amp; Customer Support Officer Are you passionate about delivering exceptional customer service and creating engaging communications? We’re looking for a proactive and creative Highways Engagement &amp; Customer Support Officer to join our Highways Engagement &amp; Partnership team. This is your chance to make a real difference by ensuring residents, Members, and stakeholders are informed, involved, and supported. About the Role You’ll play a key role in shaping how Derbyshire Highways communicates with the public. From crafting clear, accessible content to managing social media engagement and responding to enquiries, you’ll help maintain public confidence in our services. You’ll support consultations, Member briefings, and community outreach, ensuring transparency and responsiveness at every stage. Key Responsibilities • Develop and deliver engagement plans for projects and consultations. • Create multi-channel content including letters, social media posts, videos, and web pages. • Respond to customer enquiries via social media, email, and phone, ensuring timely and accurate resolution. • Coordinate communications during planned works and emergencies. • Monitor feedback and performance data to identify trends and recommend improvements. • Collaborate with internal teams, elected Members, and external partners to deliver joined-up service responses. About You You’ll be an excellent communicator with strong writing skills and a flair for visual storytelling. You’ll have experience in customer service and engagement, ideally within a highways or public sector setting. You’ll be confident using social media and digital tools, and able to manage competing priorities in a fast-paced environment. Essential Qualifications and Experience • Relevant professional qualification or significant experience in communications and/or customer service. • Proven experience creating multi-channel content and managing social media engagement. • Strong understanding of customer service principles and public sector standards. • Ability to analyse feedback and performance data to drive improvements. Desirable • Membership of professional bodies (e.g., CIPR, CIM, IoIC). • Experience supporting public consultations and engagement activities. • Familiarity with CRM systems and digital engagement platforms. Why Join Us? • Make a real impact on how communities engage with Derbyshire Highways. • Work in a collaborative, innovative environment. • Opportunities for professional development and career progression. • Be part of a team committed to transparency, customer focus, and continuous improvement. ________________________________________Support &amp; Benefits: • Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs. • Generous Annual Leave Scheme: Ensures a healthy work-life balance. • Local Government Pension Scheme: Provides financial security. • Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling. • Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app. • Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encourages environmentally friendly commuting options. • Our Derbyshire Rewards: a package of benefits and discounts.Apply Now If you’re creative, customer-focused, and ready to help shape the future of highways engagement, we’d love to hear from you!📅 Closing Date: Sunday 1st February 2026 📝 Interview Date: 9th to 13th FebruaryCandidates who have previously applied and were unsuccessful need not reapply.Hways2026Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>PLACE1Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Engagement and Customer Support Officer

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.Starting Date - As Soon As PossibleThe opportunity has arisen for a cover supervisor 2 days per week (Thursday and Friday). Additional hours may be available during busy periods.Highfields is a vibrant and popular school with approximately 1300 students, including 200 in our sixth form. Our students are friendly and highly motivated. Highfields are proud to be a part of East Midlands Education Trust (EMET), a partnership of schools whose mission is to raise the educational standards and improve the life chances of all the children within our Trust. Our schools are high performing schools who represent the full age range of 3-19, along with an alternative education provider, and we place great emphasis on collaborative working across the Trust within a family of schools approach. Our schools enjoy a high degree of ‘aligned autonomy’ whilst, at the same time, they are supported by a central trust team who help ensure our schools provide the highest quality of provision possible. Our cover supervisors step in to cover for teacher absence delivering lessons planned by the absent teacher or head of department. To start as soon as possible, we are looking for an outstanding practitioner. The successful candidate will be resourceful, inspirational and forward thinking. You will share our vision of achieving excellence. We wish to appoint a colleague to this post who has:<ul><li>A passion for supporting students, and a track record as a highly effective classroom practitioner</li><li>The ability to inspire and motivate students and colleagues to achieve their best</li><li>Highly effective interpersonal, communication, management and leadership skills</li><li>A commitment to professional development</li><li>A commitment to safeguarding and promoting the welfare of children and young people. </li></ul>Highfields is situated in Matlock, the county town of Derbyshire, on the south eastern edge of the beautiful Peak District National Park. It is within easy reach of Sheffield, Derby and Nottingham. To apply, please visit the Trust website at <a href="http://www.emet.uk.com/vacancies" target="_blank">www.emet.uk.com/vacancies</a> and complete the online application form.On the application form, please focus on a detailed 'supporting statement' taking into account the person specification and indicating why you would be the best person for us to recruit to this position.If you would like further information and require an informal conversation or visit, please telephone or email our school office via 01629 584020 or <a href="mailto:info@highfields.derbyshire.sch.uk" target="_blank">info@highfields.derbyshire.sch.uk</a>Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Cover Supervisor

Housing Standards Officer (Disabled Facilities Grants) Fixed Term – 1 Day per Week (12 months) – Mid Sussex District CouncilLocation: Haywards Heath, West Sussex Salary: £35,412 - £39,862 paAbout the Role:Mid Sussex District Council is seeking a Housing Standards Officer to support the delivery of Disabled Facilities Grant (DFG) assessments on a fixed-term, one-day-per-week basis. The post will focus primarily on property assessments, feasibility of adaptations, and supporting customers through the DFG process, working closely with Occupational Therapists and partner agencies. This role is ideally suited to:<ul><li>Occupational Therapists seeking an additional day’s work.</li><li>Part-time Housing Standards / Environmental Health Officers wishing to supplement their current role.</li><li>Housing or property professionals with relevant technical and assessment experience.</li></ul>Your key responsibilities will include:<ul><li>Responding to Disabled Facilities Grant enquiries and carrying out property inspections to assess the feasibility, suitability, and practicability of recommended adaptations, in line with current legislation.</li><li>Working collaboratively with Occupational Therapists, applicants, landlords, and partner agencies to deliver appropriate adaptations and ensure a positive customer experience.</li><li>Maintaining accurate records, including photographs, plans, and associated documentation relating to DFG applications.</li></ul>You will work closely with other staff and management of the friendly and successful Housing Standards team, to ensure the team continuously delivers the highest quality environmental health services to our customers.About You:The ideal candidate will have:<ul><li>Experience in processing, inspecting, or supporting the delivery of Disabled Facilities Grants or similar adaptation-based work.</li><li>A relevant qualification (e.g. degree, BTEC, HND) in Environmental Health, housing, construction, surveying, occupational therapy, or a related discipline.</li><li>Good organisational skills and able to manage workload in an efficient, effective manner.</li><li>Ability to communicate effectively in writing and orally to members, officers and the public.</li></ul>The Council recognises that applicants for this role may be balancing other professional commitments. The one-day-per-week working pattern offers flexibility, and there is scope to agree the working day by arrangement.Why Join Us?Working for Mid Sussex District Council offers a range of benefits, including:<ul><li>Generous Pension Scheme: Secure your future with our excellent pension plan.</li><li>Hybrid Working: Enjoy the flexibility of working both remotely and in the office.</li><li>Commitment to Learning and Development: We are dedicated to your professional growth and offer numerous opportunities for training and development.</li><li>Wellbeing: We offer an award-winning Employee Assistance Programme via Vita Health Group.</li></ul>If you are a motivated housing professional looking to make a significant impact within local government, we would love to hear from you.





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