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Independent Living Officer

Role Number: CH079

Grade E: £28,142 – £31,022 pro-rata (pay award pending)

Contract Type: Permanent

Hours: 25 per week

Why join us?

Working for Cannock Chase District and Stafford Borough Councils gives you the opportunity to
make a real difference while enjoying excellent terms and benefits, including:

• Flexitime scheme to support work–life balance
• Local Government Pension Scheme
• 23 days annual leave, rising to 26 days after 5 years continuous service
• Cycle to Work scheme
• Free car parking
• Casual Car User Allowance
• Discounted Council Leisure Centre Membership

About the role

The Housing Department are looking for a self-motivated individual with a confident and professional approach, with the desire to provide support for independent living for customers in Sheltered Housing within the District of Cannock Chase.

The successful candidate will be an integral part of the Tenancy Services Team and will be expected to deliver a high quality professional service with the aim to provide a comprehensive range of housing related support that is tailored to meet the needs of customers.

About you

You should have previous experience in a customer focused Housing related environment, together with experience of Housing Management advice and support, along with liaising and working in partnership with a range of professional agencies.

You must have the ability to use Microsoft Office Packages such as Word, Excel and Outlook and have sufficient numeracy skills in order to produce statistical reports. You must also be able to communicate effectively both verbally and in writing and be able to establish good working relationships with a wide range of people and organisations.

You should have the ability to develop support plans and prioritise your own work in order to meet performance deadlines. You must have the relevant knowledge and awareness of the issues affecting vulnerable people and have an awareness and understanding of the needs of a diverse community.

An NVQ Level 3 or above in Housing Practice is desirable or be able to demonstrate equivalent vocational experience.

Relevant knowledge of Housing Management Law would also be desirable to the role.

Due to the requirement to work across schemes within the district, access to suitable transport is essential.

Further details are available in the supporting documentation.

This role will be subject to a Basic DBS disclosure.

For an informal discussion relating to this role please contact: Jenny Jarman, Team Leader, Indepndent Living on 01543 464335 or email jennyjarman@cannockchasedc.gov.uk

Belinda Wildey, Assistant Tenancy Services Manager on 01543 464443 or e-mail BelindaWildey@cannockchasedc.gov.uk

Ready to make a difference?

If you’re looking for a role where your expertise will be valued, your development supported, and your work will have a meaningful impact for our residents, we’d love to hear from you.
Apply today and take the next step in your career with us.

How to apply

Apply online at: https://staffordandcannockjobs.engageats.co.uk

If you require alternative ways of applying or need any reasonable adjustments, please contact us on 01543 462621 or email us quoting the role number at:

✉ recruitment@cannockchasedc.gov.uk

Closing date: Friday 17th July 2026

Cannock Chase District Council is an Equal Opportunities Employers