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Job Introduction

We are looking for dynamic and enthusiastic people to join ACFS as Finance Officers. It is an exciting opportunity to work in a busy, fast paced department.

Adult and Children’s Financial Services (ACFS) support the delivery of the following Staffordshire County Council priorities:

• To offer support at times of crisis to help people maintain their independence
• That people know what to expect from care services, who is eligible and who will pay
• There are quality and affordable care services available to meet people’s needs

ACFS is a pivotal part of the Adult and Children Social Care Pathways, responsible for facilitating and overseeing the payment to providers of Adult and Children’s Social Care and for the collection of client contributions in accordance with Care Act 2014 and local policy.

Adult Social Care covers people receiving care in their own house (non-Residential) or people who are living in a care home (Residential).

This role is hybrid working where you will need to attend our office in Stafford (currently one day a week plus occasional meetings) and more often, working from home.

There are vacancies for 1 Permanent Full Time position and 1 Fixed Term Full Time position until 31/05/2027.

Main Responsibilities

This role is principally responsible for the accurate and timely processing of Adult Social Care charges.

This involves accurate billing of charges to care recipients and payments to care providers, managing system records and liaison with financial representatives.

The Ideal Candidate

You'll have:

• good communication skills and ability to develop effective working relationships.
• be able to proactively provide excellent customer service.
• ability to deliver accurate and timely completion of work.
• competency in using multiple computer systems.
• excellent numerical skills and attention to detail.

An understanding of social care and charging would be beneficial but isn’t essential as training will be provided, as well as ongoing support and development.

Interviews will be held in person between 29 July and 3 August 2026

If you require any further information about this role, please contact Sue Chell, Account manager at sue.chell@staffordshire.gov.uk or Jennifer Starr, Senior Finance Officer at jennifer.starr1@staffordshire.gov.uk

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.