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THE ROLE

Learning and Development Apprenticeship Instructor (Fire Fighter Apprenticeship Support) (CHANGED FROM GENERAL INSTRUCTOR)

Department: Learning and Development

Grade/Rank: Watch Commander (B) +10%

Responsible to: Learning, Development and Assurance Manager

Location: Wray Park Training Centre, Reigate

Responsible for: Bank staff and indirect responsibility for a range of firefighter apprentices.

Job Purpose:

To protect and save life, property, and the environment by contributing to the protection of people and making communities safer by:

• Developing learning programmes, teaching, and providing development and assessment to meet set objectives and quality standards.
• Provide advice, information, and assessment on standards of performance during exercises and simulations.
• Provide leadership and support to the apprenticeship recruits in collaboration with Surrey Adult Leaning (SAL), Instructors and Line Managers at station through timely planning and delivery of all aspects of the apprenticeship programme alongside wellbeing support to ensure apprentices receive equal access to the learning.
• Managing to a high standard the quality assurance of the programme delivery liaising professionally and in a timely manner with all stakeholders so that apprentices receive high quality training that meets national standards and regulatory requirements.
• Providing contingency cover when requested to maintain operational response.

In addition to the above to support the development of training and learning programmes across the wider Learning and Development department to deliver new and refresher skills to staff and enhance current performance to benefit the community and make Surrey Safer.

Our Core Code of Ethics

Surrey Fire and Rescue Service has adopted the national Core Code of Ethics for Fire and Rescue Services in England. This has been developed in partnership with the National Fire Chiefs Council, Local Government Association, and the Association of Police and Crime Commissioners to support a consistent approach to ethics, including behaviours, by fire and rescue services in England.

Putting our communities first

We put our communities first. We do this by putting the interest of the public and service users first.

Integrity

We act with integrity. We show this by being open, honest and consistent in everything we do.

Dignity and respect

We act with dignity and respect. We show this by making decisions objectively based on evidence, without discrimination or bias.

Leadership

We are leaders. We show this by being positive role models, always demonstrating flexibility and resilience, we're all accountable for everything we do and challenge behaviour that falls short of the highest standards.

Equality, Diversity and Inclusion (EDI)

We are ambassadors of equality, diversity and inclusion (EDI). We show this by continually recognising and promoting the value of EDI both within the FRS and the wider communities in which we serve. We stand against all forms of discrimination, create equal opportunities, promote equality, foster good relations and celebrate differences.

Qualifications

• Participate in and pass the core technical and professional development programmes
• ICS Level 1 (if in Operational Response role)
• IOSH - Managing Safely
• Supervisory Leadership Development Programme (SDLP) and Award in Education and Training (AET)
• Certificate in Assessing Vocational Achievement.
• Instructor Qualifications in technical subject areas as directed

Knowledge and Experience:

• Previous experience of teaching Level 3 qualifications in or previous delivery of apprenticeships is highly desirable.
• Experience of managing a diverse group of staff and students to ensure effective service delivery.
• Experience of managing changing priorities and situations.
• Experience of working within a team, communicating effectively, and demonstrating professionalism within the Service and towards the public, partner agencies and other service providers
• Experience of having managed, engaged, and motivated others both within the Fire Service and externally.
• Experience of having understood and applied relevant information to make appropriate decisions which reflect key priorities and requirements.
• Knowledge of the Fire Service Operations and National Guidance (NOG).
• Knowledge of the Service’s Public Safety Plan (MSSP).
• Knowledge of People Management Policies and Procedures.
• Knowledge of the Performance Management Framework.
• Knowledge of the legislation relating to Health and Safety in the Workplace

Skills and Abilities:

• Able to be open and flexible towards change, leading participation in devising solutions to problems.
• Able to demonstrate a calm, confident and resilient approach to unpredictable, challenging, or dangerous situations.
• Ability to adopt different methods and innovative ways to gain support and influence internal and external stakeholders.
• A proactive approach to work, and the achievement of a consistently high standard, displaying high personal and professional standards and challenging poor behaviour and performance.
• Ability to work effectively with technology and able to demonstrate competence with basic software or IT equipment.
• A demonstrable commitment to continuous professional development or the attainment of personal goals.

Equal Opportunities:

• Understanding of and commitment to Inclusion & Equality in the workplace.
• Ability to demonstrate a respect for others and willingness to challenge.

Main Duties and Responsibilities:

• Research, design, and delivery of training and maintenance of competency on a specialist topic.
• Support the Apprenticeship team in the administration, planning and delivery of the apprenticeship programmes.
• Supporting your colleagues in the Learning and Development department to deliver training in their areas of responsibility.
• Ensure the quality of the apprenticeship programme in training and assessment including initial training and staged assessment processes monitoring the apprenticeship progress through regular Progress Reviews and liaison with Line Managers and assessors.
• Ensure adequate consumables, equipment and PPE for students and instructors within your area of training responsibility.
• Carry out Health and Safety risk assessments for internal and external training venues.
• Lead on Maintenance of Competence (MOC scheme) standards for your subject specialist area, regularly reviewing and updating information required to maintain operational competence in line with National Occupational Guidance (NOG) and national occupational learning (NOL).
• Ensure that all internal e-learning and external e-learning sources are accurate and monitor feedback creating new e-learning resources and competence monitoring for your subject lead area.
• Identify the service team and individuals’ learning and development needs and plan training events with internal and external training providers.
• Establish and maintain effective working relationships with internal and external stakeholders to research, gain knowledge and develop skills to improve performance.
• Implement and maintain National Operational Guidance standards.
• Implement and maintain Ofsted and Skills England standards.
• Evaluate and improve learning and development provision.