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This is an exciting opportunity to join our dedicated Parking Services team. We work hard to make Northumberland a welcoming place for everyone by ensuring that parking is accessible, enforcing regulations and managing facilities effectively. Based in Morpeth, you will play a vital role in keeping our roads safe and traffic flowing smoothly.

As a Civil Enforcement Officer, you will patrol the streets of Northumberland, promote considerate parking and take appropriate action against illegally parked vehicles so that other drivers can go about their daily business with minimum disruption.

ROLE OF THE JOB

• You will be responsible for observing and enforcing parking controls in a fair and consistent manner in accordance with the regulations laid out in the Traffic Management Act 2004, Traffic Regulation Orders (TRO’s), associated legislation and locally determined procedures
• Your key goals are to keep traffic flowing and to make sure that everybody who drives in Northumberland has an equal and fair opportunity to park and go about their daily business
• You will be expected to carry out enforcement both on-street and in off-street carparks either on foot or as a member of a mobile team.
• You may also be responsible for cash collection from pay and display ticket machines and disc dispensers. There is also involvement in enforcement of Dog Fouling and Littering in line with the relevant Acts
• The successful applicants need to be able to work shifts, including some weekends and Bank Holidays
• Weekend enhancements are payable
• Full training provided including a course on how to handle difficult situations

REQUIREMENTS OF THE JOB

• Ability to work alone or as part of a team
• Must hold a valid driving licence
• Proven ability to manage demanding situations and communicate effectively with the public.
• Physically able to walk for extended periods in all weather conditions
• This post is subject to a Disclosure and Barring Service check
• Experience of working in a parking enforcement environment would be advantageous but not essential

For further information about this role, please call Iain Baker (Senior Civil Enforcement Officer) on 07939 005814.

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

For further information about working for NCC, please visit our website here.

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

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Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.