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Salary: £50,537 - £57,583
Grade: Level 4 Zone 2
Location: Camden (field-based across the borough)

Hours per week: 36 Hours (Full Time)
Contract Type: Permanent/ Full Time
Closing date: Wednesday 5th August 2026 at 23:55

Flexible working options available – open to discussion

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

The role

We’re looking for an experienced Service and Repair Engineer to join Camden’s in-house team. You’ll carry out essential servicing, diagnostics, and repair work across our social housing portfolio making sure heating, hot water, and gas systems remain safe, compliant, and fully functional.

This is a hands-on role where you’ll work directly with residents, supporting them with clear communication, excellent service, and guidance on the safe use of their systems.

What you’ll do

• Carry out annual safety checks and servicing in line with legislation.

• Diagnose and repair faults in boilers, pipework, heating controls, and renewable technologies.

• Complete emergency and routine maintenance tasks quickly and safely.

• Provide excellent customer service and clear communication to residents.

• Maintain accurate records of inspections, servicing, and compliance certificates.

• Escalate gas safety risks or safeguarding concerns appropriately.

• Support Camden’s energy efficiency and sustainability goals.

About you

We’re looking for someone who combines technical excellence with a resident-first approach. You’ll have:

• At least 5 years’ experience in domestic heating servicing and maintenance.

• Strong diagnostic and repair skills for heating systems.

• Good understanding of gas safety legislation and landlord compliance.

• ACS qualifications including:

  • CCN1 (Core Domestic Gas Safety)

  • CENWAT (Boilers & Water Heaters)

  • CKR1 (Cookers)

  • HTR1 (Gas Fires)

  • CPA1 (Combustion Performance Analysis)

• Excellent communication and record-keeping skills.

• The ability to work independently, prioritise effectively, and deliver high-quality results.

Desirable:

• Experience working in social housing.

• Training with boiler manufacturers or renewable technologies (e.g. air source heat pumps).

• Experience supporting vulnerable residents.

• Confidence using digital job reporting tools.

How To Apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser:

http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11810729/file/documen…

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.

Please contact us on 020 7974 6655, at resourcing@camden.gov.uk or by post