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We are recruiting for an experienced dynamic SEND Adviser (Family Partnership Officer) to join Tower Hamlets & City SEND IASS.

If you are passionate about providing expert information and support to parents of children with SEND and young people 16 - 25 in line with Education Law we would love to hear from you.

We are looking for someone with experience of working across Education Health & Social care to provide a specialist service to residents including SEND Mediations and Tribunals

In this role, you will:

• Provide impartial expert advice and information to all parents/carers of children with special educational needs (SEN) ensuring that parents’ views are heard and understood.

• Demontrate an in depth knowledge of and familiarity with UK Education System paricularly in realtion to SEN Law and provision

• Manage large caseload of both parents and young people 16 -25.

About You

We are looking for someone who can demonstrate:

• Sound knowledge of SEND Law and Guidance

• Strong communication and collaborative skills, with the ability to work effectively in a diverse community.

The vacancy will be closed once we have reached the maximum number of applications.

Our Benefits

• Competitive salary Grade I £45,852 - £49,155

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas..

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Benefits

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.