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Job Title: Senior EHC Coordinator - SEND
Location: Apsley, Hemel Hempstead
Starting salary: £42,839 to £47,181 per annum
Contract: Permanent
Hours: 37 hours per week

About the role

We’re looking for experienced and motivated Senior EHC Coordinator to join our School Age Statutory SEND Service based in Apsley, Hemel Hempstead.

This position specialises in holding a caseload, with a particular focus on special school cases. You’ll model excellence in casework practice, champion person‑centred approaches, and ensure strong communication with families, schools, and partners.

You’ll champion person‑centred practice, strong communication, and high‑quality EHC plans, ensuring statutory timescales and performance standards are met. You’ll provide supervision, oversee induction and training, and build positive relationships with families, schools, and partners.

• Hold a specialist caseload, including children and young people placed in special school settings
• Oversee the quality and timeliness of EHC plan review paperwork.
• Lead statutory SEND casework within a defined locality.
• Build strong locality‑based relationships with education settings and partners.
• Provide day‑to‑day line management to EHC Coordinators and Review Officers.
• Formal supervision and staff development (PMDS).
• Induction, training, and ongoing professional development for staff.
• Accurate record‑keeping and database management.
• Contribution to quality assurance, policy development, and service improvement.
• Participation in cross‑county management groups.

About You

• In-depth knowledge of SEND legislation and statutory guidance, including the Children and Families Act 2014, SEND Code of Practice, and SEND Regulations, with the ability to interpret and apply these effectively in practice.
• Previous experience with casework management
• Proven experience in leading and managing staff, with a track record of delivering excellent service outcomes.
• Strong organisational skills and ability to work under pressure, managing competing priorities in a fast-paced environment.
• Excellent communication and relationship-building skills, with the ability to influence and collaborate across education, health, and care services.
• Educated to degree level or equivalent, or significant experience within education or SEND-related roles.

If you have an unrelenting drive to ensure excellent outcomes for children with special educational needs and disabilities, and you can motivate and manage a team to achieve this – this may be your perfect role!

For an informal conversation please contact School Age Statutory SEND Service Manager, rupinder.ahluwalia@hertfordshire.gov.uk

This job role is level 11 - Please locate the job profile via: Job profiles - Health and social care

Interview Date: Interview will be in person in Apsley - Thursday July 30th.

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.