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Job Title: Senior Flood Risk Officer Starting Salary: £41,511 + £4,207 market enhancement progressing to £45,718 + £4,046 market enhancement p/a pay award pending Hours: 37.0 Location: Countywide Contract Type: Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>The Flood Risk Management Team has a statutory role under the Flood and Water Management Act 2010 to manage flood risk from surface water, ordinary watercourse, and groundwater. &nbsp;Our team focuses on investigating flooding, working with partners, and supporting residents, to reduce flood risk and take an active role in water management across the County working locally, and nationally.&nbsp; With the impacts of Climate Change beginning to be seen, our team’s ambition is to help the county understand the impacts of climate change and how to “live with water”, as well as implement flood mitigation measures that are both traditional as well as innovative. &nbsp; As a team we understand the vital part we play in partnership working, this means that this role will see you get involved with lots of different teams internally as well as externally. We are creative, forward-thinking team that work together to find solutions and looking for someone who want be part of this and think outside the box to help the residents of Hertfordshire.&nbsp; Could you be part of the solution to flood risk management in Hertfordshire?&nbsp; Please follow these links to see more information on the work that we do. • &nbsp; &nbsp;<a href="https://www.hertfordshire.gov.uk/services/recycling-waste-and-environment/water/flooding-in-hertfordshire.aspx" target="_blank">https://www.hertfordshire.gov.uk/services/recycling-waste-and-environme…</a> • &nbsp; &nbsp;<a href="https://www.befloodready.uk/hertfordshire&amp;nbsp" target="_blank">https://www.befloodready.uk/hertfordshire&amp;nbsp</a>;<h4>About the role</h4>As a Senior Flood Risk Officer, you will play a pivotal role in shaping and leading the flood risk management team. You will also act as a deputy for the Operations Manager when required. Your responsibilities will include: • Deputise for the Operations Manager: Act as the Operations Manager in their absence, ensuring continuity of leadership and decision-making.• Project management: Oversee and coordinate flood risk projects from inception to completion, ensuring they meet objectives, timelines, and budgets.• Funding bids: Prepare and submit applications for funding to support flood risk management initiatives.• Attending Regional Flood and Coastal Committee meetings: Represent the organisation at regional meetings to discuss and influence flood and coastal risk management projects and direction.• Supporting elected Councillors: Provide expert advice and support to elected officials on flood risk issues. • Present on flood risk to different audiences: Deliver presentations on flood risk topics to a variety of stakeholders, including the public, professionals, and senior management. • Lead on capital projects for the county: Manage and direct flood risk capital projects within the county, ensuring successful delivery.• Provide support to junior members of staff on projects and workload: Mentor and assist junior staff with their projects and workload, fostering their professional development.• Bring new opportunities to the flood risk team: Identify and pursue new initiatives and opportunities to enhance the team's effectiveness and impact.• Writing and reviewing Section 19 investigations: Conduct and evaluate investigations into significant flood events, ensuring compliance with statutory requirements.• Provide expert flood risk management advice to local and national consultations: Provide specialised guidance on flood risk management in response to consultations at both local and national levels.• Working with different risk management authorities: Collaborate with various agencies and organisations involved in managing flood risks to ensure cohesive and effective strategies. As a Senior Flood Risk Officer, you will assist in the development and implementation of the County Council’s local flood risk management strategy, gather and analyse information and data to lead on flood risk management activities, and collaborate with officers across all County Council service areas, District Council partners and the local community. <h4>About you</h4>Essential criteria: • Comprehensive knowledge of all types of flooding and analysing rainfall events. • Experience managing and/or implementing Natural Flood Management, Sustainable Drainage etc. • Familiarity with best practice guidance for surface water drainage and fluvial flood management techniques.• Proficient in using, interpreting, and commenting on outputs from hydraulic modelling and design drawings.• Confident in public engagement.• Ability to clearly communicate complex matters to various stakeholders.• Ability to build and maintain effective relationships.• Excellent analytical, negotiation, communication, and presentation skills.• Project management expertise.• Effective communication skills.• Strong analytical skills, including problem-solving, critical thinking, and strategic decision-making.• Exceptional report writing skills.• Experience working with elected members.• Clear understanding of flood and water management issues and actions, including sustainability activities.• Proficient in Windows-based IT applications such as Word, Excel, and PowerPoint.• Ability to write and present technical information to a general audience.• Experience with GIS packages.• Possession of a full UK driving licence. Desirable criteria: • Experience using NEC4 contracts or equivalent. • Experiencing applying for or managing Environment Agency Applications for local levy or FDGiA • Experience writing Section 19 investigations.• Experience attending resident drop-ins and/or resident engagement events. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC11 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:sian.Barker@hertfordshire.gov.uk" target="_blank">sian.Barker@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Senior Flood Risk Officer

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We Are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce. Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support. Making A Difference as a Head of Community Support Services Do you have the skills, commitment, ambition, and determination to play a significant role in one of the top-performing Councils in the country? We have a vacancy for a highly motivated individual who wants to play a key role in responding to the challenges and opportunities facing Adult Social Care and Health. As our Head of Adult Community Support Services, you will line manage a team and lead a CQC registered 30 bedded Intermediate Care Unit at Brookfield and our community transport service across St Helens. You will be a strong leader and team player who has a high level of intellectual rigor, negotiation, and motivational skills and is flexible and adaptable to change. In this key role, you will join an Integrated Health and Social Care environment and be expected to work collaboratively with wider Council departments and partners. The successful candidate should have relevant experience and a minimum of 2 years of experience in a management role; you should also be a Registered CQC manager or be working towards/willing to undertake the qualification. Interested to Find Out More? You can review our full job description details, and person specification information here. You are also welcome to contact us for a chat before applying by emailing us at <a href="mailto:lisabirtles@sthelens.gov.uk" target="_blank">lisabirtles@sthelens.gov.uk</a> Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment. Equality &amp; Diversity St Helens Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Council is a Disability Confident Employer. Disability Confident Employers lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better. NOLAN Principles of Conduct in Public Life. All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.
 


St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a>
 St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Head of Community Support Services

<h4>Customer Care &amp; Sales Advisors</h4>Location: Waterside / RunnymedeSalary: £24,790 - £25,992 ( Pro-Rata) - Grade 2 - SCP Range 5-8 Contract Type: PermanantNumber of Positions: 2DBS Check:NoWaterside Farm Leisure Centre &amp; Runnymede Leisure CentreCustomer Care &amp; Sales AdvisorPart time 25 hours x 1 &amp; 20 hours x 1 Number of roles : 2 Grade 2 - £24,790 - £25,992 ( SCP Range 5-8 )Closing Date - Sunday 22nd June 2025We are looking for a full-time/Part time Job title to work at Location/ Service who can:Key Skills and abilities<ul><li>Exceptional Customer Service: Provide friendly, efficient, and accurate service to all users, handling enquiries, resolving issues, and promoting positive engagement in person, via phone, email, and online.</li><li>Sales &amp; Membership Growth: Actively promote and sell memberships, swimming lessons, and other recreational activities. This includes generating and chasing leads, conducting facility tours, and using upselling techniques to maximise income.</li><li>Administrative &amp; Financial Acumen: Efficiently manage booking systems, process payments, handle cancellations and refunds, monitor debt, and accurately complete daily financial returns and documentation.</li><li>Communication &amp; Promotion: Effectively market recreational activities through various channels, including social media, and distribute promotional materials.</li><li>Customer Retention: Proactively address concerns, promote benefits, and contribute to initiatives that enhance customer loyalty and foster a welcoming environment.</li><li>Facility Presentation &amp; Compliance: Ensure all facilities, including reception and café areas, are clean, well-presented, and compliant with food safety regulations.</li><li>Team Collaboration &amp; Initiative: Work effectively within the Recreation team, identify opportunities for improvement, and participate in ongoing training and development.</li></ul>ExperiencePrevious customer service experience is essential, whilst administrative experience, financial handling experience and experience in a leisure centre is desirable.QualificationsApplicants must hold a minimum of 5 GCSE’s at C/equivalent or aboveNot only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave (Pro Rata for part time roles)</li><li>FREE Gym membership</li><li>Fun, exciting role with several options for career development</li><li>Competitive pay + large pension contribution</li><li>On-going CPD training</li><li>Part of a multiple award winning team</li><li>Get discounts at hundreds of high street jobs with our discount scheme</li></ul>For an informal discussion regarding this role, please contact– Tiffany Tedham, 01268 882216.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul> </ul>





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Customer Care & Sales Advisors

<h2>About the job</h2>Salary: £25,183 - £25,992 a year Hours per week: 37 Contract type: PermanentWe’re Looking for a Facilities Assistant – Is That You? We’re not just offering a job — we’re offering a chance to join a team that plays a key role in keeping our central office sites safe, secure, and running smoothly. If you're someone who takes pride in being reliable, practical, and people-focused, we’d love to hear from you. As part of our facilities team, your role will be varied, hands-on and important. You’ll be the friendly, helpful face people see around the building and the first point of contact in many situations. Whether you’re issuing keys, carrying out patrols, moving furniture, or responding to emergencies, you’ll be right at the heart of what keeps our offices safe and functional. You’ll work on-site every day, making sure the environment is secure, clean, and welcoming. You’ll also be part of a standby rota, helping us respond to any out-of-hours incidents at our office or depot properties. Wearing the uniform we provide, you'll take pride in representing our service and keeping standards high.Please note this role does not attract sponsorship.<h2>About you</h2>You’ve got experience working with the public — face-to-face and over the phone — and you know how to deal with people in a calm, courteous way, even when things get a bit hectic. You’re comfortable using email, reading instructions, and recording important information clearly, whether that’s an incident report or a logbook entry. You’re someone who doesn’t wait to be told what to do. You follow procedures carefully, but you’re also happy to take the initiative when needed. You understand the importance of being dependable and self-motivated, especially in a role that supports others. This is a physical role, so you’ll need to be able to lift and move furniture and large objects daily, and be happy to patrol multiple sites each day. If that sounds like a good fit for you, and you're ready to be part of a service that really matters, then we’re ready to welcome you.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1547214&amp;ptId=11427" target="_blank">download: Facilities Assistant L3.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1547215&amp;ptId=11427" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





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Luton Borough Council

Facilities Assistant

<h2>About the job</h2>Salary: £51,802 - £54,924 a year pro rata plus £3,203 car benefit allowance and £5,000 market supplement Hours per week: 37 Contract type: PermanentMake a difference that lasts – lead a truly multi-disciplinary teamWe’re building a bold new Family Help model that wraps the right professionals around families at the right time. As our Family Help Team Manager you will coordinate social workers, psychologists, PCSO’s, CAMHS clinicians, housing officers, youth workers and many others to deliver joined-up early-help and child-in-need services that keep children safe and thriving in their own homes and communities.What you’ll be doing<ul><li>Inspire and lead&nbsp;a diverse team of specialists, embedding a culture of high support and high challenge.</li><li>Hold strategic oversight&nbsp;of all early-help and child-in-need cases, making decisive safeguarding judgements – including initiating Care Proceedings where necessary.</li><li>Drive practice quality&nbsp;– champion evidence-based interventions, run reflective supervision, and track impact through robust QA and performance indicators.</li><li>Forge strong partnerships&nbsp;with schools, health, police, voluntary and community sectors so families experience one seamless service.</li><li>Manage resources wisely&nbsp;– set priorities, control a devolved budget and deploy staff and commissioned services for maximum impact.</li><li>Promote continuous learning&nbsp;– coach, mentor and develop practitioners so that excellent social work flourishes across the service.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>You’re an experienced and confident social care professional with a strong background in Family Help, Safeguarding, and Child Protection. You lead with purpose, make sound decisions in complex situations, and are passionate about delivering high-quality services for children and families.You bring:<ul><li>Significant experience&nbsp;in children’s social care, including early help and statutory work.</li><li>A proven ability to&nbsp;manage, motivate and develop&nbsp;multidisciplinary teams.</li><li>Strong&nbsp;decision-making&nbsp;skills, particularly in safeguarding and complex casework.</li><li>A track record of&nbsp;supporting high standards&nbsp;through supervision, coaching, and quality assurance.</li><li>Excellent communication&nbsp;skills – able to write clear reports and represent the service at all levels.</li><li>Experience&nbsp;managing budgets&nbsp;and deploying resources effectively.</li><li>In-depth&nbsp;knowledge of relevant legislation, guidance, and best&nbsp;practice in children’s&nbsp;services.</li><li>A collaborative approach, with experience working across agencies to achieve better outcomes.</li></ul>Essential:<ul><li>Social work qualification (DipSW, CQSW or equivalent)</li><li>Registered with Social Work England</li></ul>You're driven, child-focused, and ready to lead meaningful change.<h2>About us</h2>Luton Council has been selected to deliver the government’s Families First for Children Pathfinder programme.Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes.The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners.Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure.Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1545657&amp;ptId=11424" target="_blank">download: M5 Team Manager - Family Help JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1545658&amp;ptId=11424" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Team Manager - Family Help East

<h2>About the job</h2>Salary: £37,938 - £40,476 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Fixed Term Contract (12 months)This position is available as a secondment opportunity for 12 months. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.We are seeking an experienced and highly skilled electrical professional to join our team, focusing on building maintenance and ensuring the efficient delivery of services. In this role, you’ll be responsible for managing both domestic and commercial aspects of building maintenance work, including working with the Schedule of Rates and adhering to specifications.You will have an understand of working in a social housing environment, including but not limited to domestic rewires, test and inspects and emergency lighting testing, an understanding of facilities management and commercial installations, an understanding of compliance and CDM.You will supervise and coordinate both human and material resources to meet the required targets, standards, and deadlines. Your ability to interpret written requests and produce clear specifications, estimates, and technical reports will be key to your success. You’ll be communicating with contractors and customers, ensuring that all projects are completed with attention to detail and in compliance with industry standards and regulations.The role also involves a variety of hands-on responsibilities, including site visits and inspections, often requiring you to work outside normal hours and travel across the Town. You will need to be proactive, problem-solve effectively, and be ready to take on emergencies as they arise. If you thrive in a fast-paced environment and have a genuine passion for the building industry, this position offers a great opportunity to make a significant impact.Please note this role does not attract sponsorship.<h2>About you</h2>You bring a wealth of experience in building maintenance and have a strong understanding of working with building specifications and the Schedule of Rates. You are comfortable allocating labour and materials while ensuring that tasks are completed to the highest standard. With your excellent communication skills, both written and verbal, you can engage with a range of stakeholders and provide clear, professional advice.You have a deep understanding of the building industry, including regulatory and legislative requirements such as Health &amp; Safety. A recognised electrical level 3 NVQ trade qualification, please refer to the EAS qualification guide available online for details of acceptable qualifications see link below:<a href="https://electrical.theiet.org/media/4k4bw244/eas-qualifications-guide-october-2024.pdf" target="_blank">https://electrical.theiet.org/media/4k4bw244/eas-qualifications-guide-o…</a>)&nbsp;Also, the BS 7671 18th EDITION wiring regulations and test and inspection 2391 or equivalent qualification is desirable but not essential.Supervisory experience is essential. You’re should also be familiar with working at height, in confined spaces, and handling various site-specific challenges.If you’re looking for a role that combines technical expertise, leadership, and the chance to work on diverse and exciting projects, we want to hear from you. Join us and help shape the future of building maintenance – we’re excited to welcome a talented professional like you to our team!This is a public facing role, so you’ll need to show off your fluency in speaking and writing English.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1508052&amp;ptId=11428" target="_blank">download: Team Supervisor Operations M1- July 2009.doc</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1516980&amp;ptId=11428" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Team Supervisor

Children Matter in Medway - that was the feedback following the Inspection by Ofsted of Medway's Children's Services, who were recently rated 'GOOD'.Medway Council has recognised the need to build upon the current in-house services and develop its own residential children's home and workforce providing a stable, caring environment where children&nbsp;feel&nbsp;safe, secure, valued, and&nbsp;supported.This is an exciting opportunity to work in a new children's home. The property is set in a beautiful location in Upnor, offering the perfect setting for the home.We have recruited a strength-based management team and are looking to the next phase of recruitment.&nbsp;Our priority is to recruit a team of&nbsp;Support&nbsp;Workers, with the right values, behaviours and attitudes that match that of the management team and the wider workforce that is Medway Council.&nbsp;It is not essential to have direct experience of working in a children's home, but experience of working with children and young people would be beneficial.You must have a desire to work with children and young people and want to make a positive impact on their lives. &nbsp;The role is challenging and rewarding, and you will need to be resilient and empathetic as well as being a positive role model.No two days are the same, the work is varied, and the children are individuals with&nbsp;individual&nbsp;needs but as a general rule you will enjoy taking part in a wide variety of activities, encouraging of hobbies and interest,&nbsp;supportive&nbsp;of positive behaviour, show a keen interest in the children's education, promote healthy lifestyle and wellbeing, be a good listener and provide appropriate advice and guidance and encourage the development of life skills in preparation for adulthood and much more!The working environment is exceptional, with excellent facilities including a large garden with vegetable plots and a small orchard; there is ample car parking for staff and visitors.&nbsp;The interior has been renovated to a high standard and provides space for children to engage in a variety of activities.This is a fantastic opportunity to join Medway Council and all that working for a local authority has to offer.&nbsp;If you believe you have skills and are willing to learn and develop as a practitioner and are ready for a new&nbsp;challenge, we would like to hear from you.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. &nbsp;When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.&nbsp;The person specification of a job profile is split into three levels: &nbsp;Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. &nbsp;Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. &nbsp;Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.&nbsp;Eden House are seeking to appoint Residential&nbsp;Support&nbsp;Workers. You can demonstrate knowledge, experience and skills to allow you to perform within this role.&nbsp;You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C.&nbsp;You will be&nbsp;supported&nbsp;to develop in your role through induction, probation and a&nbsp;supportive&nbsp;Performance Appraisal and Career Conversation.&nbsp;Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.About you<ul><li>Educated to GCSE standard.</li><li>NVQ 3 – Level 3 Diploma (QCF) qualified in Children and Young People’s workforce (or equivalent) is desired but not essential, a willingness to work toward this qualification is essential.</li><li>Have experience of working with children and young people</li><li>Ability to develop an&nbsp;understanding&nbsp;of trauma informed care.</li><li>You will hold a full driving licence.</li><li>In return we offer you:</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice and counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></li></ul>Our organisation: &nbsp;Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including Upnor and the Hoo Peninsula. &nbsp;Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. &nbsp;Working at Medway Council means that you get to be part of a workforce, working alongside talented, professional colleagues to drive forward change to transform the lives of children.To ApplyPlease complete an online application.If you would like to email: Danielle Diplock, leaving a contact number and Danielle will call you for an informal chat.<a href="mailto:Danielle.Diplock@medway.gov.uk" target="_blank">Danielle.Diplock@medway.gov.uk</a> &nbsp;Shortlisted candidates will be invited to interview in person.We reserve the right to close this vacancy at any time prior to the closing date.This post is subject to an enhanced Children’s DBS check.For more information on our roles within Children’s Services please visit <a href="https://www.medway.gov.uk/childrenservicesjobs" target="_blank">https://www.medway.gov.uk/childrenservicesjobs</a>Important InformationPlease note that all recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in hard copy format, please contact the Children's Services Recruitment Team on 01634 332211 or email <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.How to applyIf you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Council

This is Medway

Residential Support Worker

Are you ready to be a Champion for Children in Medway? If you are seeking repetition and predictable, this is NOT the role for you! &nbsp;We are seeking team members to join us in our work, this will include our work to implement the responsibilities outlined in the Children's Wellbeing and Schools Bill&nbsp;We are a lively team and we are looking for enthusiastic and committed people &nbsp;to join us in our work to support children and young people known to Medway Virtual School (MVS). &nbsp; &nbsp; All of our work focusses on securing improved educational outcomes for this cohort.The day may not always go to plan however you will always need to respond quickly and accurately. &nbsp; You will be one of the first point of contacts for partners, stake holders and commissioned external services, such as attendance collection, and manage service inboxes which are public facing, providing first line information and guidance, tracking response and provide direction for further support. &nbsp;You will need to be proficient in accurately and safely handling information from a range of sources. &nbsp;You will not be alone in your role as there are other team members in the same role.There will always be ‘change ahead’ and in this you will be surrounded by creative and child centred colleagues. Children Matter in Medway, and Medway’s Children Matter.We would encourage a conversation about the role. &nbsp;Please do look at the job description and if you have any questions or would like to discuss the role, please do not hesitate to make contact: <a href="mailto:sarah.hall@medway.gov.uk" target="_blank">sarah.hall@medway.gov.uk</a>&nbsp; or <a href="mailto:steven.duthie@medway.gov.uk" target="_blank">steven.duthie@medway.gov.uk</a>&nbsp; &nbsp;If you want to read about the work of the virtual school and our responsibilities please have a look here: MVS or read GOV.UK's guidance on promoting the education of looked-after children and previously looked-after children&nbsp; &nbsp;Shortlisting will be using the information on your application against the job description.In return we will offer you: &nbsp;<ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. &nbsp;There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: &nbsp; Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. &nbsp;You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. &nbsp; &nbsp;You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities&nbsp;Commitment&nbsp;StatementMedway Council is&nbsp;committed&nbsp;to creating an&nbsp;inclusive&nbsp;work environment with a diverse workforce.&nbsp;All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. &nbsp;All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Virtual School Business Support Officer

An exciting opportunity has arisen for a permanent ‘Family Network Coordinator’ to join Medway’s Family Group Conference team.&nbsp;Often there are wider family relationships and networks that exist and can provide much-needed help when families experience challenging problems.&nbsp;These relationships can be a source of practical support that allow parents and carers to increase their capacity to meet the needs of their children and young peopleThis is an excellent development opportunity to increase your skill set and knowledge of Restorative Approaches, relationship-based practice and achieving best outcomes for children and their families.You will be joining a service who are committed to achieving the best outcomes for Children, Young People, and their Family Networks.&nbsp;You will receive support and be managed by the Family Group Conference Team who will also provide you with formal supervision, support, and training.&nbsp;You will work across Medway services to collate and support the systemic practice of Family Network meetings across Medway services.&nbsp;The Family Network Coordinator will.&nbsp;<ul><li>Plan and facilitate family Network meetings in accordance with nationally agreed standards of practice.</li><li>Arrange contact with families, including extended family members and family networks, to prepare for the family Network meeting. Working towards quick timescales.&nbsp;</li><li>Undertake all relevant organisational activities which will include arranging the family network meeting, facilitating the running of the meeting, producing the plan, collating, and sharing correspondence from the meeting.</li><li>Prioritising workflow to ensure immediate response can be given when complex priority cases are referred.</li><li>Work with Medway Services colleagues to ensure the systemic use of family network meetings across Medway. &nbsp;</li></ul>The Multi Disciplinary Team are seeking a Family Network Coordinator to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. &nbsp;Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce.&nbsp;All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.&nbsp;&nbsp;All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.&nbsp;Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Family Network Coordinator

Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey.&nbsp;Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives.&nbsp;It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’.Our Team:Halton Borough Council ICT Services is committed to helping schools and academies manage and administer their data effectively and efficiently so it can be used as a strategic resource.&nbsp;As an Accredited SIMS and Arbor Support Unit, our team provides educational establishments with a comprehensive support package to ensure effective management and support of their MIS system, whilst providing their staff with the support and training required to effectively administer their schools data.Our service is delivered and supported by our highly skilled, dedicated MIS Support Team who have unparalleled expertise in the EES SIMS Suite of applications, Arbor MIS and statutory regulations and requirements.&nbsp;Our Support Team are available to provide Schools with expert advice, support and guidance on how to get the best from their investment, improve processes, manage data and provide support and guidance in all areas of statutory requirements and regulations, including Census, Assessment Returns and evidence complianceHours: 37 per weekYour Contributions:The Senior SIMS Data School Support Officer is responsible for supporting schools and academies with the use and management of their data and associated SIMS modules together with supporting schools with their data governance including impact of GDPR.&nbsp;We are looking for someone who has:<ul><li>Proven experience with School Management Information Systems (SIMS and integrated modules)</li><li>In-depth knowledge of GDPR and data compliance in education</li><li>Advanced ICT skills and proficiency in Microsoft Office</li><li>Strong communicator with excellent interpersonal and negotiation skills</li><li>Highly organised, deadline-driven, and a proactive problem solver</li><li>Collaborative team player with a commitment to quality and ongoing development</li></ul>Our Offer:Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development&nbsp;</li><li>Free Car Parking at HBC sites&nbsp;</li><li>Flexible working arrangements&nbsp;</li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Louise Heneghan @ &nbsp;<a href="mailto:louise.heneghan@halton.gov.uk" target="_blank">louise.heneghan@halton.gov.uk</a>Interviews will take place W/C 30/06/2025At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects.&nbsp;We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual.&nbsp;This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.We look forward to receiving your application!





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